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BRISK 05-20-2005 08:29 PM

Wi-Fi wireless tech people - I got a ?
 
I bought a new laptop, and it has a built in wireless card.

It connects to the router I have, and I can go online, but it drops the connection every 5 minutes, then it re-connects in about a minute. This repeats itself over and over. It's annoying. Has anyone experienced anything like this before? Got a solution?

:helpme

azguy 05-20-2005 08:32 PM

Got a 2.4ghz cordless phone around? :)

JSA Matt 05-20-2005 08:32 PM

hm if it's built in i'm not sure...

i've had this problem before with wireless usb adapters and disabling the "IEEE Authentication" fixed it

BRISK 05-20-2005 08:34 PM

Quote:

Originally Posted by azguy
Got a 2.4ghz cordless phone around? :)

Yes, I do.

azguy 05-20-2005 08:35 PM

Quote:

Originally Posted by BRISK
Yes, I do.

I found this text a while ago:

Wireless LAN Products
Interference from 2.4 GHz Cordless Telephones

Symptom(s):
Interference from 2.4 GHz cordless telephones. The interference can be experienced by connection disconnects, pauses or disruptions in data transmissions, or other erratic connection behaviors when the 2.4 GHz cordless telephone is powered on or in use.

Cause:
2.4 GHz cordless telephones operate at the same frequencies as 2.4 GHz 802.11b and 802.11g wireless LAN access points, network adapters, and other devices.

Solution:

* Change the location of the Access Point and/or the base of the cordless phone.
* Switch the channel on the Access Point. If that doesn't work, try another channel.

Note: Many 2.4 GHz cordless telephones operate with what is called frequency hopping technology. This technology utilizes the entire frequency range also used by 802.11b and 802.11g wireless devices. Thus changing the channel of the Access Point may not eliminate the interference problem.

* Operate the phone with the antenna lowered, if that is an option.
* If all else fails, use a 900 MHz phone instead of a 2.4 GHz phone.

azguy 05-20-2005 08:37 PM

I have the same problem but am too lazy to find a solution (I didn't even try what I posted above). It only happens 2-3 times a day when I'm home, not a big deal.

BRISK 05-20-2005 08:40 PM

I've moved the phone as far away as possible. I'll see if it makes a difference.

azguy 05-20-2005 08:43 PM

Cool, let me know, I might do the same.

BRISK 05-20-2005 09:04 PM

Since I've moved the phone away, the connection has dropped out twice :(

PersianKitty 05-20-2005 09:09 PM

--For W2/XP systems
1.)a> Check the encryption,WEP,SSID and see whether you laptop can keep up with the router at that level,you might need to lower the encryption bits and/or disable the security all together to troubleshoot the problem defining the frames.
1.)b>Check the Power Management of the Wireless Card in the device manager and see whether it is set to "on-highest (not AUTO)"
1.c>See the Wireless Zero Configuration Service in Start>Control Panel>Administrative Tools>Services>(Expand the page-Scroll down)WZC and be positive on Service's being enabled and started (you might need to stop/start and disable/enable the service)
1.)d>Restart (cold boot/hard shutdown if possible with the power button) the laptop/Re-set the router (NOT unplug-plug back!Press on the reset needle button/regular buttton for 5 secs until the LEDs blink)

2.)a>Start>Connect to>Show all connections>Check the Network Bridges>If yes/Right click on WLAN/Remove from bridge>If no/Double click on WLAN/Support/Check the Address Type Assigned by DHCP or APIPA?
DHCP>IP is most likely 192..
APIPA>Bad news (You are in a loop) IP>169...

DHCP Route:

a.)Contact the ISP/Check the signal with other computers or check the laptop with other routers (i.e.starbucks,airports..) b.)defective card>>contact vendor c.)Has the laptop come with a Windows Installation CD or is it factory image? If factory image-might be needed to reinstall the O/S (I know it is harsh but nonetheless we need the WI-FI huh?)

APIPA Route:

Check the networking for possible MAC conflicts, try hard connection directly to LAN Cable.

Ycaza 05-20-2005 09:38 PM

throw the phone out, get a 5.8 ghz or 900 phones do the most damage. you are losin hard connect, just try shutting the phone down. micro wave ovens and other appliances also use the 2.4 ghz range. occasionally though not often the embedded card is dicey but willing to bet shutting the phone off works.


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