a Lady From Visa Just Told Me I Can't Do a Chargeback!?
 

That's odd... I think I have done it before with my Visa, but she claims it can't be done. She said I can only dispute the purchase within 2 months after the transaction.

Guess this must be some sort of new (perhaps only Dutch) regulation?
Anyone have experience with this?

Got a habit of charging back?

that is great news! :)

You may have cried wolf too many times. :2 cents:

The length of time to file a chargeback varies depending on your issuer. Seems your bank is only doing 2 months.
WG

:1orglaugh :1orglaugh :1orglaugh

I think two months is sufficient period for the bank to accept any chargeback.
Must say its becoming a habit.

nope, this would have been my second chargeback... ever.

Seems like it, just called the bank which issued my MC and they don't do chargebacks anymore either. Also a similar dispute process although they do not have a timelimit.

2 chargebacks too many :2 cents:

i agree. i was talking to a woman from wachovia the other day regarding a moron who wanted to dispute an order. i gave her every ounce of info i had in front of me (which was substantial). she told me she would not process the dispute, and would put a note on the customers account if he called back and tried to process this with someone else. i asked her if banks were cracking down on card holder disputes and she said wachovia was.

it's about time!

Which paysites, surfer? :pimp

So when you get scammed you just forget about it and chalk it up as experience? Talk about pussy...

60 days is long here MC requires 30 even... Int Card Serv are assholes re CB, ive tried to do one in like 10 yrs a few months ago and they said no, had to get a police report bla bla, it was 100 something not worth the hassle. In the end the company fucking up send me a 150 euro voucher guess they had more complaints...

you cant chargeback rape sites

Yeah it's ICS for me too, they want all sorts of stuff and investigate everything and I'm like... I just got scammed and just want my money back.

I bet you know this by experience but I fail to see the relevance.

60 is a pretty long time

Just curious, what did you wantto chargeback? I once wanted todo a chageback(ego VISA creditcard,postbank at that time) because some hosting company kept billing me. I had to fill in a lot of paperwork, and proof that the other company didn't want to refund me. How the *** do I proof that when they ignore me? Anyway after saying this si strange, and that I would call KASSA, it was done within a week :)

1. a domainname I paid for but never got transferred to me and dropped yesterday (so no chance of owning it anymore)

2. a designdeal I paid for and the designer went MIA immediately.

they have there own statute of limitations on how many months you can review that shit......otherwise someone would claim that they didn?t purchase something two-three years down the road.....I advise you to check you statements monthly......

That is great news for sure. Why not contact the merchant first?

thats good news... the normal 6 months being used by most ? banks is really too long..

my thought exactly

My bank charges like $20 or $25 to process a chargeback now. It's been printed on the front page of my last few statements.

I'm thinking that's a good thing all the way around. No more charging back 2.95 trials because they didn't like the site and shit like that.

\
Depends....

I booked a new server ( setup + monthly fee pro-rated + next monthy fee) on March 5th... Was buggy, problems, emails, etc .... On april 5th, they billed me again for setup + monthly. They got the server to work on April 10th ( faulty memory they claim ) with promises of compensation and adjustements ... I start moving 200 sites. On may 5th, they charge again, even tough sales person said they wouldn't and they would credit my account. Now, for the past 10 days, they don't answer emails, support ticket, forums, fax ... I already copied all sites to another server in another datacentre, forecasting the worst.
I think I should move... It is more than 3 months and over 1000.00 of charges ....

So 60 days isn't long depending on the situation...

you shouldn't be charging back.l it's wrong. :)

yeah i think two months is enough time to dispute something

LOL... very profound argumentation....

Worthy of GFY .... :1orglaugh

haha :)




8char

I agree that that's a solid rule, I can live with a fee like that if it means I can get my money back from people who have scammed me. This leaves the subscription services out of the loop (since most memberships are around $30/month).

I've never tried to chargeback, but I needed to do it just last week and a lday from MasterCard told me I couldn't also...

:(

Stay on them and speak to someone else. I have another business (non-internet) and that merchant account allows customers to chargeback for UP TO TWO YEARS!!! It's not a high risk business because we get to swipe the card and get a signature, but still... 2 freakin' years. With that said, if a CB happens it does so within 2 - 3 months.

Certain types of transactions have a set time limit within which they can be charged back.

Also, I don't know what the consumer protection laws are like over there, but over here, the issuer only has to give you 30 days to charge it back.

Each bank is different for their cards they issue.

However, on the acquisition side of things, don't start rejoicing too fast. If the CDC is initiated, whether you win or lose the chargeback, the bank and the association still have the right to use the fact that it was initiated against your count.

Yes to charge back a service is easier than to charge back goods, I have never heard of them refusing to take a chargeback in fact 3 days ago Wachovia calle dme to verify charges and offered to cancel any I didn't pay for since the transaction showed up in Delaware and I live in florida. It was a mail order thing I got for my mom on mother's day and I didn't recognize the name they used for billing but when she said the price I immediately remembered it was the flower shop...
they are getting crazy down here with fraud and they called another guy here a week before they called me to offer the same shit

Expedia fucked up once and I tried to chargeback the airline ticket, well MBNA has this rule that you have to deal with Expedia. So they put us all on three way and then MBNA hangs up and says deal with Expedia. Well, I already had and they wouldn't do shit. So, I ate a $750 ticket. Jackasses.

Sounds good. It really sucks when some asshole charges back after rebilling for 6 months (Not saying this is the case of the OP)

If I was a paid surfer of a site, especially knowing what I know about this industry, I would contact the webmaster and get my money back that way. Maybe threaten the CB as a last resort

but I'm not a surfer so..... :pimp