Why dosent paycom answer emails?
 

3 emails sent in the last 72 hours and no reply.

Paycom is either busy or too ignorant to care about you. :) Why are you asking us? If they have a telephone number, call them... otherwise keep trying other ways.

And here you have this wise old pimp giving you his take on things, already been here a good month or so.

:1orglaugh :1orglaugh :1orglaugh

Because they have shitty customer service.
Every single company on the internet should reply within 12 hours.

But now that you pointed this out here, you'll have a representative offering you his 2 thumbs up service showing how good they are.

They respond to me within an hour at the most.

Straight up. There's no better answer.

Damn !

Do you really think that being new to GFY means being new to the business ?

:helpme

Nope, but I've seen enough of his posts to think he's an idiot :)

.

He's mad because I told him in his thread that I had a pack of beer in my fridge too (he was showing off a couple of bottles of beer and whatever other bullshit). LOL! Good shit. :pimp

no it doesn't.

either way, I icq'd Rand and Paro for you. They are awesome and I am sure they will take care of you as soon as they see this. :thumbsup

It took me exactly 1 MONTH to get a reply. And yeah I called them 2 times to ask why she haven't responded yet (about 7 and 20 days after I sent my mail). I asked if I could speak to her and they told me she just do mail...wtf! :mad: :mad: :mad:

No they don't :2 cents:

Try emailing rand At paycom dot net directly.

We used to use Paycom and thought their customer service sucked ass so we left.

Now this is funny.

:1orglaugh :1orglaugh

:pimp You're not much older... LOL! That's classic. :pimp

I've been in adult since before 2000.

LOL, I seriously doubt that you are AN adult, much less IN adult :)

.

are you confirming the auto-responder verification? their support has been lightning fast for many years for us.

Three things.

First - If you are writing to Paycom support from an address not white listed in our database your email will not be delivered to support until you confirm your address from an auto-repsonder. Check your inbox and spam filters to see if you received the confirmation email.

Second - If you have indeed confirmed your email or know that it is white listed, then re-send your email to me and tell me where it was originally sent. Rand @ Paycom.net. Put "Epoch / GFY" in the subject line.

Third - Our phone numbers are 310-827-5880 or toll free 888-627-3888.
GFY is not Paycom Support.

I always get an answer from support, even if they don't know what they are talking about. :)


On a side note, the auto responder is total BS, 100% and total fucking crap. Once I confirm my e-mail address ONCE it should NEVER ask me to confirm again. But it does, every single e-mail, even a reply, it makes you re-confirm.

So now, I just call them rather than always trying to remember to hit the auto responder.

Hello Bake,

Please feel free to contact me directly at 310/577-2439 or at [email protected].

Have a wonderful day.

Amparo :)

Thay answer mine quick as shit..

This filtering Email addresses shit is stupid. It is the best way to have a shitty customer service. Say whatever you want, you are well known for this.

And writing on GFY is the best way to have customer service from companies like the one you are working for. I don't know what we would do if we coudn't say out loud on public places that your customer service is shitty.

we would then be assured to be left on our own.

i have no problem with paycom or their service.