is webair.com a good host?
 

if you use / used them - speak

I use them. They're an excellent webhost and their support is superb.

they have icq support which is good. all i can say is that they are "hot"

www.Webair.com is always there when we need them.

Order ahead of time, they're pretty fucking slow at mailing out account information at the moment.

excellent host very reliable service

i have used them for a few years now.
they are wonderful.
i highly recommend webair!

Webair is a great company.

Hit me up if you need something... click my sig
email address.

ive used them for years, without a hitch.... great people, great company, and they do great business

Webair moved one of my sites to a new server on Thursday morning.

The site was up and running fine, from a user point of view, but when I went to make some changes and do maintenance, I realized nothing using perl or mySql was working.

The server had not been properly configured, and was missing a bunch of perl libraries, and my account had not been synced for mySql.

Three hours with tech support didn't fix it.

This morning, I hit up live support, and it was fixed within about 5 minutes.

Sometimes, support can be hit or miss. If you have a critical problem, call them on the phone, and it will be fixed immediately - never an issue with telephone support.

Since this wasn't a major issue, I just waited till morning. Worked out fine.

Use the phone :-)

the best~~ the far

i've always been happy to have them as my host!

the bestest... their 24 hour live support is awesome, for minor things at least... :thumbsup

They rocks. :2 cents:

been with em for a year or two and once had a problem they resolved before I could blink

great company!

Webair is always super busy. Have a little patience and things will get done. Call 1.866.WEBAIR1 anytime you need anything.

Webair rocks -- live support 24/7

webair sucks imho.

there is always someone....
why do they suck?

We just switched our entire operations over to Webair- dedicated plan with 70 domains.

It took us a while to get things organized for the move, and Mike was cool enough to waive the first month's bill(since we hadn't actually used the server yet).

Very cool move seeing as most hosting companies would have billed us anyways.

see sig :winkwink:

they don't answer for e-mails for 5 days already.... (billing dept).
And also I don't like their panel.

u asked for an opinion.
this isnt the emperiors new clothes.

their good!

I have never had to wait for things to be fixed when I call them on the phone at 4am on Sat. (which is when I usually do).

Speed = Good.
Support = Good
Options = Good
Price = Fantastic!

yes , sure, i have no prblem with that, i started the thread to find a negative opinion :)

I have enough good opinions about webair.com

about the price $9.95 for 50GB is a really good deai isn't it?

Juicy Approved I not only approve but use em

I would not recommend them. They repeatedly turned off my mysql access (surprise! every time I would try to enter phpMyAdmin, I was locked out), and had issues with some custom scripts just dropping dead.

I would rank them below IS Prime, CaveCreek, Phatservers and Adult Hosting.

I heard taht it is great hosting !

Been great to me as well, any time i've needed somethin looked at their live support is all over it, including the billing support.

http://www.ces.ncsu.edu/gaston/graph.../telephone.jpg

Wow cool concept

Jon

What was there reasons? Outgrew virtual and wouldn't move to dedicated?

Custom scripts? That explains alot of the issue

Jon

Are they usually slow at setting you up?

Does it usally take more than a few days?

On average 7 out of 10 love webair.

They are ok for cheapasses but if your serious about what you do and need alot of bw stay away they are major oversellers.. ;)

they are good, used them for a while when I had some servers up. Great support

Who knows. I'm on day 7 waiting for my account info and still counting.

Mike is the shit.


:thumbsup

Great support - just get on the phone and bug em and they are usually on it.

I tried them once. The support was the very worst I have ever had. I guess that they figured that they gave us a great deal on a dedicated box, so they would save the money and not respond to us for CS.

But that is what happened to us. A lot of people use them.

No one should ever have to use the phone for customer support. This is the internet right? Plus phone calls take way too much time compared to emails, trouble tickets, or ICQ.
Webair is quality, fast hosting, but there are better deals out there for high quality equipment and quality Tier 1 bandwidth.

They're a good choice despite the few problems I had recently.
All has been fixed and resolved.

Support not there strong point..But Very rare I needed support. :thumbsup

Last time I checked Webair is a business...A company that offers web hosting...Just because their business is servicing the internet...Doesn't mean thats the only means of contact...They respond quickly to trouble tickets and online support from my personal experience...But if I want something done or I am not 100% satisfied with the timing...I pick up the telephone and call them...I get right thru to a live person that can physically fix any problems that I might be having...

I'm sure you email your internet provider for questions regarding your internet? No you fucken call them because you want service right then...

Jon

i doubt your gonna find much of a unbias opinion about webair here

Would we be biased because we use them?

Then yeah I agree...

Jon

hell yes, i have several servers over there, and I just had a issue last friday on my way to a bar, my server died, Mother board or power supply, called them up, my server was back online in less than 1/2 hr.. they moved me to a new machine and got me up, no hassles, nothing.. thumbs up.. !

support is 1 of th e most importand things in a web host after uptime

I've heard good things about that company.