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-   -   Oxcash News (https://gfy.com/showthread.php?t=44104)

Darren 12-14-2001 01:23 PM

Oxcash News
 
People where wondering on Oxcash downtime etc heres some news from there site:

Josh and I are continuing to monitor our system personally, 24-7. I know that we have not been available, and we will continue to be unavailable until this upgrade is finished. We will receive our last piece of equipment on Saturday morning. We naturally don't want any downtime between now and then and that is why we are focused on monitoring the system every 10 minutes, 24 hours a day.

I apologize to those of you who feel like you are not getting your questions answered. However, we are fully aware of all issues. In fact, we are aware of them before anyone else is and you are not able to reach us because we are working to solve these issues.

To break everything down there are two issues at play. The first one is our upgrade. We required a special system setup with very particular equipment...some of which took several weeks to arrive. To ensure the smallest downtime, Josh and I have worked 24-7 to keep everything patched and up until all equipment arrived.

The second issue is iBill. The issues with iBill are industry wide issues that affect every single program that uses them. Unlike other programs, we offer you the ability to switch to ccbill on the fly. So, if my explanations of what is going on with them do not relieve unrest, you can always switch. Cherie and I speak with them every single day to make sure that all will be fine with them. I have said it many times, they have a problem with the stats server that you, and I, check our revenue on. That means that there are potentially reporting errors on every part of it...including signup stats and rebill stats. However, they are fixing this and have made much progress. If you check your stats at the iBill CMI you will see that some of the issues are fixed, and soon all of them will be.

I will post more information after our install on Saturday morning.

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SleazyDream 12-14-2001 01:31 PM

sounds like somebody's been riding in the bangbus a wee too much..... hehehehe

actually folks - oxcash is a tight program. Only wish others offered some of the features they do........

Everybody and EVERY program experiences fuckups - real test of integirty and how good a program really performs is how quick the boys (and girls) behind them respond to it.

Nedder 12-14-2001 02:43 PM

Is that the test? They haven't answered a damn question on their webmaster board in a month.

My conversions have gone to shit, after I spent my heaviest month promoting them.

They've got the best ideas, best content around, no arguments here, but they've had tremendous growing pains the last several weeks and the people paying for bandwidth to promote them are getting VERY frustrated that the sites are continually down, broken images, iBill rebill problems, et al.

All of these problems and they still find time to launch King Chile? I just don't think its right, and I'm going to just wait and see until they get their act together again, before I can push any more of their products.

Nz

SleazyDream 12-14-2001 03:52 PM

Quote:

Originally posted by Nedder:
Is that the test? They haven't answered a damn question on their webmaster board in a month.

My conversions have gone to shit, after I spent my heaviest month promoting them.

They've got the best ideas, best content around, no arguments here, but they've had tremendous growing pains the last several weeks and the people paying for bandwidth to promote them are getting VERY frustrated that the sites are continually down, broken images, iBill rebill problems, et al.

All of these problems and they still find time to launch King Chile? I just don't think its right, and I'm going to just wait and see until they get their act together again, before I can push any more of their products.

Nz

That potato up your ass must hurt!


Nedder 12-14-2001 07:57 PM

Don't worry Sleezy, I'm keeping it warm for when you come over later to fish it out with your tongue.

Nz


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