Would you open a sex store downtown without any staff to sell the products for you?
 

I was asked the following question....Would you open a sex store downtown without any staff to sell the products for you? I answered NO.

The next question was ... Well isn't putting up an adult site and then leaving it with no facility for the surfer to be able to ask questions, or get more details other than via email doing just that? ...... ummmm Yes I thought, he is right.

What if a surfer wants to join a site right there and then, but has one simple question that if answered will make him join? .... IF IT DOESNT GET ANSWERED THATS A LOST CUSTOMER.

So with this in mind I set up a small call centre to offer live 24/7 support on my site's ... all the surfer has to do is click a button to get all his questions answered right there and then.

The results were amazing, sales have increased around 30 percent and refunds are down dramatically. I don't know why I didn't think of this before.

Because of these results and its success, I have decided to expand my call centre into a full time operation ... The first 2 centres based in U.S.A. and Canada are now open for business.

I know that many webmasters may have thought of offering 24 hr support to thier potential customers in the past, but have been put off by the cost of doing it themselves ... Well now you can offer that support. I'm setting the pricing at a special low price of between $25-$100 a week. Bear in mind an inhouse operation would set you back more than $1000 a week at a guess. I will also brand the facility so that it looks as if it is all inhouse for you.

Interested in boosting your sales and reducing chargebacks ??? Just shoot me an email at [email protected] ... chat to me live at http://www.livecallsupport.com or icq me 158721531 and lets see what we can do together.

If anyone has any comments or ideas? ... Please post here and let me know, so I can build this into something that everyone wants.

Thanks

Creative spam..?

Well, good idea regardless. Im sure some already do this.

Jman offers a good system like this as well

Damn cool idea man, I've often considered using chat ango or similar software to offer live support like that but never got around to implementing it.

I'll hit you up for more info on your specific setup.

-Phil

Sure phil whenever your ready....one of the main things I must point out just in case it got missed is this.

Although a number of companies offer software ..l also offer the staff to back the software up...24/7 canadian and american staff ,fully trained with all the data and infomation regarding your company at thier fingertips for the cost of less than 1 part time employee.

:thumbsup

Thanks for all the guys that contact me on i.c.q..I,ll give a few more details to the questions asked.

1. You can see the call centre in action at a couple of my sites such as http://www.adultmoviesusa.com or http://bigmoviestore.com

2.This is a virtual call centre not a telephone service.. ..a chat box opens for the surfer or customer , it can be placed in members area too ,to lower chargebacks and can be used for live upsells like a virtual salesman.

3. Copies of all chat data can be saved and passed to you to enable you to see what your customers want or have problems with .....these are just a few of the many features,

Any more questions just hit me up .....or post here and l,ll try to help

Great idea. More web sites need this.

Cool websites. :)

RRRRRING
Caller: yeah excuse me do all of the models eat lumps of shit or just the ugly ones?

Yes l agree with you suesheboy..I think for the low cost everyone should have live 24 hr virtual support on thier sites....I think its only a matter of time...big players in mainstream such as ford motors online already do, sooner or later adult sites will see the benefits like l have..thats why I set it up..with you guys in mind.

Thanks for the comments wargames...

:thumbsup

For all those who have contacted me requesting a free trial...........Ok lets do it ..anyone wanting a free trial post here as l,m so confident it will benefit your site/s/programs that l, m willing to lose time and money to prove it ..all l ask in return is that you post your honest comments about the service.

heyyyyy it dont get better than free.


:thumbsup

good thinking :thumbsup

I would also say creative spam

Hostive whats creative spam?..I,m just a hard working adult webmaster and businessman offering what l think is a great marketing tool to help fellow webmasters make more $$$$.

Look at my posts you dont see me here promoting sigs,or programs ..this is l think a genuine tool that will benefit people here .....So hey get on the free trial list :thumbsup

Nice...

Works pretty well and the people answer quick...

I think your allowed a one time annoucement since you've been here since 2003...so quit trippin ya'll...

My chat follows...

Visitor: has entered chat

You are now speaking with Kara of Adult Movies USA.

Kara: Hello, how may I assist you today?

Visitor: Nice response time..I am testing out the live support option

Visitor: I am a webmaster and saw this service advertised

Kara: great would you like me to email more details

Visitor: yeah [email protected]

Visitor: thanks

Kara: I'm glad I could help. Do you have any further questions?

Visitor: nah...thanks tho..have a good evening

Kara:

Kara: Glad I could help. Goodbye and have a great day.


Very nice girl...

Jon

Thanks for checking us out Jon..I,ll get the trial details emailed to you within the next 48 hrs..

:thumbsup