foundrynap.com support
 

anyone around the phone # doesnt work for me.

hmmm how is there 24 hour service supposedly with no working phone

:Oh crap :Oh crap

email [email protected] i think hes traveling

Chris is in The Phillipines at the moment - however you can email [email protected] for service issues

what a crock of shit, the phone # doesnt work and this email keeps getting returned as invalid.

the # in your banner doesnt work either dude

btw being on vacation shouldnt mean no ones around to run your fucking business.

:thumbsup

:helpme

:1orglaugh :1orglaugh

your competition is loving this

so if i wanted a server setup today how would i reach you lol

dude chill out, i sent chris an email and it went through just fine this morning.

Their 1800 number isn't working?

no one on icq to help you out?

im getting the feeling the support # is a sham, i get the message the wireless customer is not available. the icq has been off for all day the support hasnt logged in once and the supposed email address to john kept getting bounced back. i love how people will always be there to sale you the product but never back it up.

contact me if you decide you need a new host

a NEW host? i need a REAL host, since i didnt have one from the start it seems.

Im on ICQ and AIM right now if you wanna chat.

NJesterIII on AIM
and 64791506 on ICQ

ok great im making a list of new hosting offers and contacting everyone after dinner. fuck im so let down by this service its insane.

oh and by the way everyone look at the banner for foundrynap in this thread, see the 24/7 support part? see foundrynap getting owned...

www.realitychecknetwork.com - When you need them they are there.....

Hey man, check what sites are hosted by whoever your looking at using. Do you think bangbros.com FTVGirls, Dieselaction and others would host with a company with no support, killer network, fully redundant and so forth? I think NOT. Remember alot of kids here have nothing more than small little virtual accounts that use 100 gigs a month. Go to a real host that handles the big boys in this industry.
:2 cents:

thanks for the advice. i thought i was going with a good choice at the time but i was proven wrong. anyone who thinks im just being an ass can call the support # for foundrynap in this thread and hear the lovely prerecored message of a cell phone thats unavailable.

I know what ya mean.
:Oh crap

He is right, contact www.isprime.com COntact henry or denis by ICQ or phone.

REAL 24/7/365 support. Yeah even on Christmas! (tech support)

Not some untrained monkey durings nights, no always a pro. Of course isprime is lil more pricey then foundrynot, but not that expensive at all.

And guess where we are hosted ;-)

Andre

well it makes sense why they are more expensive, they have real on staff employees to pay.. its all coming together now. shame on me.

Hey I see you found us as well:-) Thanks for naming us

Andre

Well don't feel bad. It's more a shame that ppl advertise with 24/7 while it's maybe 24/3 or less.

http://www.isprime.com/contact/phone.html

No problem, you know Dennis runs a tight ship over there. tfook250 tell henry i sent you and tell him to take care of you or I will have to have a talk with him.

i have no love for false advertising. plus even if my fucking email went through or the phone worked whats it matter if no ones there to answer it.

btw do you work for foundrynap? can you explain why their emails dont work? how do you work with no phone or emails?

edit: edit:

dont just go with isprime. noow see nigga, i dont know anything bout isprime. but i would first make some test calls to them. make 1 call a day, 7 days in total. everytime different time. see if those bitches can give u 24/7.

ask for a test spot on their server. put ur page on it. check the ping, latency, traceroute and stuff. check this board, ask for opinions bout them. use google ffs, youre not a kid anymore. check their network, what datacenter theyre in. dont use them if they have year contracts. year contracts are only designed to keep cash flow coming in. if the host is good u ll stay there without year cotract.

trust me nigga, i had some bitches as hosts, i know how to choose one.

thanks for the advice. isprime has a pretty good standing from all the posts ive read but im not deciding until i get over my anger from this, calm down and cant make a good biz decision.

Looks like you don't know isprime Henk :)

Anyway feel free to test them :) and icq is here as well(support is 24/7)
http://www.isprime.com/contact/icq.html

I'm not working there(hey I'm Dutch, isprime is not :)) But I think every webmaster should be hosted there, because they are the #1 in uptime and support:)

Andre

check this post lets see how many other people are feeling fucked over.

see sig for contact info

foundrynap owned? :disgust

The support number you were calling is a cell phone connection straight to the source. The reason its not going through has been explained, Chris is on vacation and the cell phone is obviously off. Perhaps the phone is out of power etc etc

As far as the email im not sure what your talking about as i just sent an email and it didnt bounce. ?

I dont blame you for being pissed , but your not making your point any better by lying. The phone number works , you just didnt get through.

I would ask for a number that can be reached at all times or take up your argument with foundrynap, instead of giving fodder for the thread jackers.

My basic opinion is if i cant get a response from my host within 24 hours then i start looking for a new host.

Either way you were given a way to contact support , so bitch if they dont respond, not before you contact them :)

Im going to say it again and again foundrynap.com has been nothing but excellent for me. I started speaking to chris a while ago, and told him about a project i was starting. not only did he extend free hosting to me to try the service out, he gave me a few months free to actually build it up to getting traffic and developed. chris even gave me some input and pointers in what i was doing and i was very impressed with his professionalism. their are mulitple emails to contact the crew and i think your just running your mouth or maybe just starting this drama to get other host providers a chance to show their sigs. chris has given me a chance to grow on his hosting and im grateful for his support and willingness to negotiate a fantasic deal.

:thumbsup :thumbsup well said , i was going to say exactly that , but my fingers got tired :winkwink:

Try this:

http://www.embroideryaccentsofaz.com...ke_signals.gif

too much coffee for meeeeeeeeeeeeeeeee!

If everyone can just be a little patient I can try to explain what has been happening-
Chris is en route home from the Phillipines and is incommicado his tech support had the number forwarded to his cell- for some odd reason Cingular is not placing the calls through to him

I cannot reach him either other than AIM-
I am working on trying to get Chris's prompt attention on this but my hands are tied- it's the first time this has EVER happened and we apologize for the inconvenience-

Sometimes even the best hosts, telephone companies, or backbones do have hiccups

I do agree today is not a great day for Foundrynap perception wise if you are reading the board- but I am new to the company and handle bringing in new sales and I have people waiting on quotes and such as well- You can imagine my frustration as well.

We'll get this handled as fast as possible


If you need me- you can email me at [email protected]
I'll be happy to try to work out any problems that i can particularly handle.

That's all I can do.

I hope you guys got this taken care of.

there is still no actual tech support available just a sales guy. someones bitching saying im lying that the phone doest work but in actuallity it doest go through. same fucking difference in the end theres no one there . lets put the blame on the cell phone service now. someone should have been there to take care of matters like this. if you go across the world on vacation i would figure atleast leave your business in a stable running condition. sure this hasnt happend but once but whats the limit. is he so uncofident of his own business he didnt expect anyone to sign up for a new account during the work week?

Kinda sounds like a one man show. Those kind of companys are ok for saving money and hosting websites of your wedding pictures and stuff... but not any serious business.

Sales is proberly there :winkwink: