Govt agencies to complain about UK bank fraud (moneybookers)?
 

Which government agencies in the UK oversee banks
and businesses engaging in similar activity?
Months ago I recieved a sum of money via Moneybookers,
a PayPal wannabe located in the UK. A week or so after
I tried to withdraw the money to my bank account
they sent me an email saying that the transfer didn't
go through and then that was it - no more contact.
I've emailed them many times since then and they don't
even bother to make any excuses for stealing my money, they
just ignore my emails completely. The phone number
listed on their web site has been out of service for
some time so I'm thinking that the next step is to
file complaints with appropriate regulatory agencies.
Can anyone suggest which agencies I should file
complaints with?

wow that is amazing sorry for your loss I hadn't heard anything bad about them until now

Perhaps this site can help.

http://www.financial-ombudsman.org.uk/

raymor.. moneybookers is controlled by the Financial Services Authority in the UK and subject to their regulations.

If email don't work - send em a fax at this number: 0709 204 2001

But.. I would not waste time on em - a week is enough. There are some things on their website that.. gives cause for concern, - and better they get a bulllet up the ass.

If you continue to have no response, - don't wait much longer - contact the FSA and they will breath heavily all over em and take whatever action is appropriate.

The FSA have a website....

http://www.fsa.gov.uk

Ray.. Dunno what phone number you are using, but here's one +44-870-125-4861.

I just checked out re the "cause for concern" above and it's not valid and there are logical reasons behind it. Moneybookers do a lot of moving of funds for gambling operations and this is tightly regulated, so should be fine with an FSA complaint.