Epass is getting on my fuckin nerves

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  • kaliboy2g
    So Fucking Banned (YEA!!)
    • Jun 2004
    • 10963

    #1

    Epass is getting on my fuckin nerves

    So i try logging in yesterday morning.

    Wrong pass. Odd but okay, i get send to the Forgot Pass page.
    It asks me for my user id and answer to security quetion.

    This is the question

    Security Question:


    Thats it. Its blank. I guess i dont have a question on my account.

    Hmmm....

    I go to mail.epassporte.com and log in with my user id and same pass that i tried to get into my accout.

    Guess what? It logs me in....
    OKay so i send them an email explaining my situation.

    Three hours later. They tell me to answer my security question

    I email them saying i dont have one.

    5 hours later they email me saying that i should call them

    A few calls and they cant do shit. I get restless and quit

    I try logging in today using the same user id and pass
    Guess what? It logs me in....



    Thanks epass for the day of wasted nerves.
    Care about me?
    Who?
    Me!
    Who?
  • Rui
    web
    • Dec 2001
    • 9533

    #2
    That is indeed shitty

    /me knocks on the wood and hopes the same doesn't to him.

    Comment

    • Pete-KT
      Workin With The Devil
      • Oct 2004
      • 51532

      #3
      that sucks, must be a bug in the programing

      Comment

      • kaliboy2g
        So Fucking Banned (YEA!!)
        • Jun 2004
        • 10963

        #4
        Yea the fuck your clients bug.
        Care about me?
        Who?
        Me!
        Who?

        Comment

        • V_RocKs
          Damn Right I Kiss Ass!
          • Nov 2003
          • 32448

          #5
          Change your address in the account to their address. Then when you call they bend over backwards thinking you are a manager of something. Works with banks and credit cards too.

          Comment

          • Furious_Male
            Doing the grind since 99
            • Oct 2003
            • 16884

            #6
            I finaly got my problems sorted out today. Not sure what is going on over there but there seems to be a bit of confusion amongst the call center staff.

            I am crossing my fingers everything stays solid from here on out.
            Living in Virtual Reality
            Contact: Email (preferred): furiousmale .at. gmail - Skype: live:shanedws

            Comment

            • kaliboy2g
              So Fucking Banned (YEA!!)
              • Jun 2004
              • 10963

              #7
              Originally posted by V_RocKs
              Change your address in the account to their address. Then when you call they bend over backwards thinking you are a manager of something. Works with banks and credit cards too.

              So when they realize im using a fake address and they close my account? Great idea brro.
              Care about me?
              Who?
              Me!
              Who?

              Comment

              • BIGTYMER
                Junior Achiever
                • Nov 2004
                • 17066

                #8
                Originally posted by V_RocKs
                Change your address in the account to their address. Then when you call they bend over backwards thinking you are a manager of something. Works with banks and credit cards too.
                Thats a real brite idea...

                Comment

                • Boss Traffic Jim
                  Confirmed User
                  • Nov 2002
                  • 1150

                  #9
                  Originally posted by V_RocKs
                  Change your address in the account to their address. Then when you call they bend over backwards thinking you are a manager of something. Works with banks and credit cards too.
                  You're not the sharpest knife in the drawer are you?

                  Comment

                  • collegegirlvids
                    Confirmed User
                    • Oct 2004
                    • 535

                    #10
                    Yeah, it sucks trying to call them too... always the busy signal...

                    Comment

                    • SmokeyTheBear
                      ►SouthOfHeaven
                      • Jun 2004
                      • 28609

                      #11
                      Originally posted by collegegirlvids
                      Yeah, it sucks trying to call them too... always the busy signal...

                      ?? if you stay online you can enter your phone number and they call you back when an operator is free, its all automated so the support staff doesnt even dial your number the computer does..
                      hatisblack at yahoo.com

                      Comment

                      • Rand
                        Industry Vet
                        • Jan 2002
                        • 2663

                        #12
                        Originally posted by kaliboy2g
                        So i try logging in yesterday morning.
                        I'm not denying what you said here didn't happen, but I'm not sure how your login for email would work but you couldn't access the site. That really makes no sense. The login is the same. Even if your account was temporarily suspended, you would still be able to login to the website to see your balance and transaction history.

                        If you want to send me your ePassporte username I'll see if I can find out why this happened.

                        Rand @ epassporte .com

                        Put "ePassporte / GFY" in the suject line.
                        Last edited by Rand; 02-08-2005, 03:53 PM.
                        -- Rand


                        Payment Industry - Communications - Quality Assurance

                        Comment

                        • SmokeyTheBear
                          ►SouthOfHeaven
                          • Jun 2004
                          • 28609

                          #13
                          Originally posted by Rand
                          I'm not denying what you said here didn't happen, but I'm not sure how your login for email would work but you couldn't access the site. That really makes no sense. The login is the same.

                          If you want to send me your ePassporte username I'll see if I find out why this happened.

                          Rand @ epassporte .com

                          Put "ePassporte / GFY" in the suject line.

                          i have had it happen the opposite way , could login , but would not login the email , but i waited a day and it worked fine again
                          hatisblack at yahoo.com

                          Comment

                          • Pete
                            Confirmed User
                            • Jan 2001
                            • 6617

                            #14
                            I've never had a problem with them although I havent been using them very long.
                            Evoke Electronics

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