Should I answer this guy's email?
 

If I take the trial offer how do I cancel before renew to monthly.

G.

Answer him, its a normal question :)

Do what is right and provide your potential subscriber with valid information. They typically do reward the honesty by converting.

IMHO ...
A good company/business will provide him or her with a valid reply. (If shit is tight, there are no worries about him/her not converting.)

A POS company will lie or never reply to the member cause they know their site/s suck ass and will never convert.

i dont see why not.

Always be honest. I put the cancel link at the top of my members area.

Of course we're honest....we don't try to hide cancel links and we reply to member emails same day.

I just find it funny that a guy asks how to cancel before he signs up...makes me pretty sure I'm going to make a whole $1 off this sale.

Due to all the horrid and/or shady billing practices, 'porn collectors' have been forced to evolve and have keenly adopted the 'buyer beware' attitude.

Tire kickers do such for a reason ... their intent is to buy and whether or not you jump on that buck is up to you.

So do something that we did once. Make a special sign up page for him, and charge him 5$. We had a guy that did that, wanting to know about canceling like that.. So we told him if he intended to do that it would be 5 instead of 1. Then gave him both links. He paid the 5.

sure, reply to him !

After staring at skillfull's sig for about 5 minutes, I'm finally getting around to answering you.

If you have a solid members area, with a good coming soon section, there's a definite possibility this guy will buy the month membership.

That's the game ultimately. Provide your members with enough quality content that they don't want to leave.

Only sites with an inferior members area would be have to be dishonest to increase conversions.

I don't understand the question. Wouldn't that be deceitful if you didn't?

do you use drm?