What's the deal with SilverCash ?
 

Do they just not have time to approve new accounts and/or expect webmasters to move on to other sponsors who do have time for support?

There is no live support or program rep ICQ contacts that I can find on their site. Anyone have this info?

Before you go yelling about how I should e-mail them (possibly over and over like *some* programs) tell me why I should .. instead of dumping them right out the gate for non-support.

What are your experiences with getting support from SilverCash when/if you really DO need it?

Ok. [/rant]

AST

ICQ 121760557

Deep breath bro. Mike and crew are good people.

They have always been quick to respond to any help I've ever needed

Probably so, but why troll for more new affiliates all the time if you don't have time to approve new accounts ? 2 days and counting .. .. ..

The only explanation I come up with is they have too many affiliates and don't want more traffic.

AST

Their support page seems to have a phone number on it.

I've passed this thread on to Adrian. It's 8AM in California so give it a few hours.

I live in Cancun which brings me to the point, why should I call them anyhow? I don't want to call the US and ask them if I can please be their affiliate. People usually ask me.

I appreciate your help, but if I have to wait 2 days + for account approval then I can't expect too much from their support anyhow.

I think I will move on.

AST

Il'' be happy to help you. Hit me up on ICQ or AIM.

I don't know what your agenda is, but I doubt that you had to wait 2 days for your account to be approved. We have several people, me included, who monitor the pending accts even on the weekends.

We also have a help desk that is constantly monitored, not to mention that we monitor the boards.

Sounds wierd indeed, spending lots of money in changes and marketing and taking so long to approve new affiliates
:disgust

uh oh.. :winkwink:

Mike and Adrian are great ppl to deal with. I am sure they will be looking after you ASAP. Slickcash.com does great business with silvercash and they are always there to help.

THAT statement pisses me off .. What the fuck does "my agenda" mean and what fucking day is today? It's the 27th.

Don't doubt me. :2 cents:

=-=-=-=-=-=-=-=-

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Date: Tue, 25 Jan 2005 18:04:55 UT
From: [email protected]
Subject: Silver Cash Account Confirmation
Message-Id: <[email protected]>

Is that YOU?

=-=-=-=-=-=-=-=-=-=-

Thank You for choosing Silver cash.

Once your new affiliate account has been set up, you should receive a second email with your account id and password.

If you do not receive an email within 24 hours with your account id and password, or have any problems with creating an account please contact [email protected]

Heh ... send me an icq at 294518867 with whatever you need.

HERE is my agenda ..

-=-=-=-=-=
** Welcome to Net Management Services' Traffic Cash Gold 3.0! **

Your Traffic Cash Gold webmaster account has now been created and
activated. To access statistics, banners, hosted galleries, linking codes and
other webmaster Marketing tools, please point your browser here or copy
and paste this url to your Browser:
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etc.. etc..

No. Toplessgoat said I have an agenda and that I'm likely full of shit.

But thank you, I appreciate that :)

As I stated, I'll be happy to help you. You seem to want to carry this discussion out in public and I'm not going to do that. You have my contact info, hit me up any time.

I guess I'm not full of shit now.


Thanks for joining Silver Cash. Please keep this email for future reference.


Your account number is xxxxxxxxxxxx

Your password is xxxxxxxxxxxx


Please write these down and dont delete this email as you will need them to retrieve your stats.


For any questions or general support please email info at silver cash dot com.

We look forward to paying you!!!


--Silver Cash Staff


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Date: Thu, 27 Jan 2005 17:40:13 UT
From: [email protected]
Subject: Silver Cash Account Information
Message-Id: <[email protected]>

hahahahahahahaha

its amazing what a bit of board action results in

I hope TCG enjoys youir traffic :)

Did you contact the affiliate_approval email account after 24 hours had passed?
WG

Why is it that so often when people who have problems- regardless of who the sponsor is - try to get some help get the knee-jerk reaction of 'You must have an agenda'?

I suppose it's the first line of defence - discredit the person with the problem so the company doesn't look bad.

I highly don't think that they would neglect their webmasters