ePassporte is having a password protection issue
 

I've called them a few days ago and they said the techs would take care of it. They didn't.

Goddamned!

Some details please??

but not too many........

Its working fine for me?

Something with not entering the right password getting you into your account

i have a number in my password at the end
i can enter it without the number and get into my accont
funky eh?

it's not only for numbers. Why the hell don't these idiots do something about it?

Search for epassporte contact or epassporte problems on the board and you will find an ASSLOAD of EMPTY threads.

empty threads? What do you mean?

he means when people voice legit complaints about epassporte , they never respond. When its something trivial , they are all over it..

Well I just worked it out.... It took 2 mins

That is SOOOO fucked.... Im back to checks again...>and my CC is coming off file

If they have been told they only have themselves to blame when the business goes down the toilet

This isn't good. :(

They still won't answer me for 2 transactions that didn't go through - the $ still isn't back in my account.

And I'm sorry I have to say this, but the guy on the phone sounded like a complete moron. Also he told me to wait like 48+ hours for the support ticket to be closed - what the hell, support ticket? This is not my problem only!

they suck and yet sooooo many people hug their nuts :1orglaugh

Interresting thread :2 cents: :2 cents:

Clarification of ePassporte's password management:

When ePassporte first launched, we used an encryption scheme which encrypted only the first eight characters of any password. Any characters more than eight were ignored in the login process. Only the first eight characters were verified.

Several months ago, a more robust and stronger encryption method was implemented allowing passwords of up to 32 characters and encryption of the entire password.

If your account was established before the new encryption was implemented, and your password is more than 8 characters long, you may change your password from the ePassporte site and all characters will be encrypted and verified upon log in.

That's a long way to say, there is nothing wrong or broken with ePassporte's password protection.

For safety and security of all accounts we have always recommended that you change your password on a regular basis using a combination of alpha-numeric characters and something obscure.

If you have any questions, feel free to contact me.