anyone know how to get a hold of DOTSTER in an emergency?
 

please help - anyone know how to get ahold of dotster in an emergency?

VERY urgent

ok... :Oh crap

anyone?

..........

I'll hook you up for $200

i doubt you could do it, but i'd pay $400 if you could get me a live person there right now on the phone

I messaged a buddy who uses them a lot
as soon as he replies, I'll post the info here
I would call him on the phone, but it's too late

try those coordinates
Phone Number: 360-253-2210
Email: [email protected]

business hours only on that ph number. NEED someone NOW

believe me - more than enough money is at stake here to wake someone up.

Oops I thought that number was 24/7 I was going to give you it I apologize.

[email protected] for priority handling, or extension 5918.

--------------------------------------------------------------------------------

just gave him a ring, no answer, left him a voicemail message
no money needed

if it's a situation I think it is, call it professional courtesy

Another number I found...

360-449-5952

called - that gave me an answering machine

answering machine again

OK, try the other one I listed, it's supposed to be the Ops Manager.

Are they still with NamesDirect?

tried both - nothing

360-253-4234 - may be a fax machine...

any luck yet?

yep - fax machine

1-800-695-7222 x07 360-425-9096


These are the number to CAS, the company that owns Dotster.

nothing in that menu for dotster.

Here is there nieghbor at the same address but a different suite number. Maybe he could walk over and give them a knock...

John L. Scott
1338 Commerce Ave. Ste. 310
Longview, WA 98632


Office: (360) 425-5815
Office Fax: (360) 425-3342
E-mail: [email protected]

This place is on the same floor as Dotster...

Cowlitz County United Way
Longview WA 98632
(360) 423-5320

I am not sure it will help but 1-406-522-4200 Main Phone 1-877-363-5678 Toll Free is the ones there is running submitted a question to Dotster.com I do belive it is a long shot but all I can find

bump

although i dont understand the problem

360-449-5901 <------ Number to NameZero, which Dotster owns...

it can be this one
URL Forwarding, Email Forwarding, DNS Management, and Hosting services are experiencing some problems. This is due to our Co-Lo Hosting provider having some on-site difficulties. They have already contacted us that their engineers are working on the problem and that the services should be back up shortly

360-636-8113

SleazyDream did you try the Customer Care

What happened ?

mon-fri 8-5

newbreed - tried all the #'s - none worked - all 9-5

Did someone steal your domain ?

OK, I'm still looking.

BTW - If it was your main site that got fucked up, I will snag it from the drop and sell it back to you for a song... :winkwink:

Note: We will offer phone support Monday through Friday, 5:00 am through 10:00 pm PST. Weekend phone support is available on Saturday and Sunday 10:00 am through 4:00 pm PST.

ok did send a link of the thread here to dotster costomer support center

SleazyDream, I really sincerely feel for you, so I'm not being an asshole here at all I assure you. I hope everything works out ok for you.

Just some well-meaning adivce for the future. It's for this very reason I'll only deal with hosting companies and registrars who have an adult base ... folks like DomainNameSystems, DirectNic, CWNic, NatNames, etc, are really worth it when critical times like this come about.

Again, not rubbing salt in the wounds or whatever, just something for the future, after you get past this current event. Really, it pays off knowing the CEOs of these by name and face and home phone numbers and being able to see them on the boards and see at the conventions, instead of being faceless five-day a week wonders.

Again, sincerely hope things work out for you. I've been there long ago. It's truely hell when this kind of stuff comes up. :(

Damn, best of luck resolving this issue Sleazy.

Btw, after you resolve this, make sure to get this idiot's amateurpages and triplexcash accounts termed.

I agree and have learned the HARD way this time.


i lost a url that had a LOT of galleries on it (not sleazydream)- like 150mbps worth.

it was locked with dotster - and according to my dotster stats - it's still with dotster - nothing happened. but it's re-directing to some popup hell autoinstall thing now.

i can't understand how they took it either? doesn't make sense as there's no indication in my dotster account of any transfer or the like.

Its not at dotster anymore. Its at directi.com. Try calling them. Ask them to terminate that guy's account and switch the nameservers back. Then transfer the domain back to your registrar.

The common practice is to hack the email, setup a new password and transfer the domain.

I think you will be able to get it back once you can get a hold of support.

they were sent emails asking basically 'what the fuck?'

no response yet from them either.

but my account at dotster doesn't even show a transfer?

It shouldn't.

You should have gotten a transfer request email. (and then approve the the transfer by clicking a link from taht email)

Do you still have access to the email thats on file at dotster ?

that's what i don't understand - i got no notification from dotster at all about this, and i get their emails for everything else

Sleazy, could another registrars ceo have a way to contact the person/s you need to speak with, this url was from my bookmark.. http://naralo.info/registrars.htm

checked and printed all account notification areas in my dotster account - no notice of this WHAT SO EVER