a question for CPANEL experts..
 

when my script try to access from account A (/home/zentz629/public_html/cgi-bin/atx/data/) to another file that is on account B (/home/user1/public_html/cgi-bin/atx/data/trades) , i get this error "Unable to open file /home/user2/public_html/cgi-bin/atx/data/trades/
Please check file permissions and try again"

maybe apache or system is set up so user1 doesn't
have access to user2?

any ideas if this can be fixed through WHM ?

It sounds to me like the script may be misconfigured and trying to read from that wrong directory.

Did you chmod the files correctly? Are you sure both accounts are on the same system?

But you should ask your hosting support about this

its all ok with the script configurations.. the path is ok... this started to happen after i updated my apache setup...

yes and yes

That is really odd. I would be willing to check it out for you if you would like. You can reach me on icq or aim, both are in my sig.

you have suexec running?

Are you in the whm as root or the actual A account?

thanks, i will contact you if i dont get an answer soon

yes, suexec is enabled

as root...

one more BUMP!

i had a pronlem like this last week and just updated cpanel and it fixed it.

I would update cpanel and for sure talk to your host if the update doesnt work.

cpanel is updated to the latest version, i manage the server by myself

this is the response i got from my secondary server management team... #Correct, standard UNIX security and Apache security will 'not' allow you to access directories outside that user's environment. #

i doubt this is a standard cause everything was working well before i updated my apache setup...

SUEXEC is the reason it won't work. Why not just run both as the same user?
That would solve your problem.

They are on the same box, just chown the file you need user 1 to use to user and group of user 1.

man that was winded.

yup, disabling suexec fixed the problem.. i guess i just dont need that shit anyway.. thanks

If you have a bunch of users, SUEXEC should be ENABLED.
If you are the only user, than it shouldn't be a problem.

If you have multiple users leave SUEXEC enabled, and try the chown.