CCBILL -> support team : bunch of lyers
 

I am buying content right now.
Just bought 2 times this morning.
I have around 8000$ left on my credit card.

CCBILL 's sytem : Your card is decline by bank. Please try different card.

( I tried 3 times in a row with 2 different cards )


Me phoning CCBILL :
- What's up with your system ? My card is getting refused and I don't understand why...


Chris from CCBILL ( With a very unfriendly sleepy voice ):
- There is nothing I can do sir... phone your bank. They decline your card because they think it is a fraudulent purchase.


Me :
- Sure ? ok thanks, I'll phone them right now.


Me phoning my bank :
- Hi ! I m having a problem blah blah blah...

Very kind and friendly lady at the bank :
- We didn't refuse any transaction sir. I just see that you bought 2 times this morning, if our system refused a transaction, I would see it. Their (CCBill ) system didn't even let the purchase go through our system.


Me :
- Really ? are you sure ?


Friendly ladie from my bank :
- 100% sure ! If we'd refuse a transaction, I would see it on my screen.



Webmasters : You are loosing a bunch of money with this crap system and their support guy names Chris is a lyer or someone very uncompetent.

please icq me 45471840

to clarify, lets look at your declines together, i need a name and account url or #

hmmm very interesting

well at least CCBill is on top of it instead of waiting to post a report stating they will get back within 3 weeks

sure it is a misunderstanding

http://bbs.gofuckyourself.com/images...sfiring_v1.gif CCBill

I agree... But I hate to see this scrub. I'll try to ICQ Corvette...

drama!

Yeah, well, we'll see ;)

CCBill is hot and cold, sometimes they have great service, but most the time they don't.

I tried to get standard paperwork straightened out with them for 6 months and finally just gave up and left like it is...

All I know is I made Epoch the first processor for at least one affiliate program I am in, and the difference was noticed immediately.

You mean less scrubbing?

two words, merchant account :Graucho

ccbill have denied my credit cards (both AU and US cards) for years. Very few transactions have passed through their system.

Ibill on the other hand......... every fucking transaction goes through... even totally fake info is passed. Might help explain the chargebacks.

You might also find processors will deny your card after X number of transactions.

I would have to assume that is the case, but in reality, I have no idea. It just worked out that way. The numbers got way out of hand so I figured it was worth a shot.
Unfortunately, Epoch doesn't count clicks as far as I know(not that it really matters, there seems to be no consistency in click counting across programs anyway :))

Shit happens.

At least they are on it

I have never had any problems with any of my cards, but my partners 2 visa cards got denied the last time we tried (a week go or so)

they aren't

Exactly :thumbsup

d00t

IBill are a joke... I told them at Internext in June 2001 that I wouldn't use them for my sites because they always rejected my cc as their system didn't recognise my UK zip/post code. Their guy told me to coantact him when I got back to the UK, which I did and he had no recollection of our long conversation the day before... DUH. It took them a year to fix that problem ... !!!

As has already been stated some banks deny cards if a few on line transactions are made in a short space of time, due to possible fraud. I've had this happen with my US card a few times.

My problem being in the UK, is that a lot of companies here, like our Telcoms and Electricity companies only accept UK cc's and so I can never pay a bill with my American one... I had to go to an ATM today to draw cash to pay my phone bill... LOL

As for CCBill... I even had Corvett help me over a weekend with a recent query.. Sorry CHMOD but as far as this UK webmaster is concerned.. Their support is second to no one.. If it was I wouldn't have been with them almost 6 years... And they have put up with a lot of crap from me during this time.. :)

I was looking with CCbill why I still have the same sign up range with Ibill then CCbill even if Ibill is my second processor ! I KNOW WHY NOW !:helpme

CCBill :thumbsup

Hmm... this is not good. ccbill better fix this

CCBill are great - and we process 1000s with em week in week out, but I also have 3 out of my 4 cred cards rejected when I go for a buy with CCbill,. I dont even bother trying now if I see a ccbill join page. All other processors accept me. Maybe cause its american based charge cards im using from outside of the states.

Eitherway CCbill do a great job with our cbacks which hold at 0.02 month in month out or less on volume!! :thumbsup

how much does it costs ? about ?
thanks

How often does such "shit happen" in your world?
Must be alot.

Same here.

CCBill , bad ? ... try GloBill :1orglaugh I did - and learned :(

Yeah, Globill is a really nice option.

yup... :thumbsup :thumbsup :thumbsup

It's this new-fangled technology called scrubbing :)

More likely than not, your card has a black mark on it for some reason....maybe you've done many chargebacks withit in the past, maybe other reasons, maybe it's just a glitch...

Either way, CCBill support has always been awesome and very quick for me :thumbsup

Starting to become not worth it.....rates are going up and up and up as banks don't want to deal with adult anymore :2 cents:

ok young lady here is what most likly is going on

you are a guy that likes to chargeback

you live in some country that has a history of stolen cards

you didnt enter your address right etc.

i dont give 2 shits about scrubbing

when you have your own merchamt account and you see how much fraud you get hit with youll understand

untill then go eat somethin

Bunch of lyers??????

Thats one way to get people motivated to help you out. Insult them personally. Do you realize Corvett would have helped you even if you didnt call him a lyer?