Epassporte customer service = clusterfuck
 

Wow, they are morons.
Anyone else have lots of trouble with them?

what do you expect

Been using them since they launched.
Never had a problem with them.

Its been over two weeks and no response to my last email.. Top notch support! :321GFY

that sucks man

maybe they will respond to this thread:thumbsup

They put me on hold 8 times to ask simple questions, great support! They had to ask their manager each question I was asking, why not just forward me to them rather than making me hold 8 times.

Seen lots of troubling threads about them but i've never had a problem with them...Then again i've only used them a handful of times...

I usually get a reply after a week or so.

No problems here

customer service is a piece of shit no doubt,

including the $500 limit and trying to get it raised is near impossible

they reject all my visa gold and mastercards too.

asswipes.

Cant anyone hire customer service reps that actually do something.

Epassporte is what paypal was supposed to be, but more and more they are slipping into paypal's footsteps, shitty customer service and random account seizures = bye bye reputation.

their support sucks cock :2 cents:

I had to get a supervisor on the phone and she was rude as hell.
My fucking pin wont work and they think it is my fault.
:mad:

LOL

:winkwink:

Their rep on forums (such as greenguy&jim) was also very rude and defensive about EVERYTHING.

I havent had to use support yet but half the time I can't log in to the site. Lately its been real slow.