Adult Outsourcing - fire all your reps and get new ones!
 

Whenever i ask for a designer, someone from adultoutsourcing contacts me. they always start their sentences with "hello sir" and want to email me a list of all their programs. when i tell them what i want, they don't understand it (in the last case a "freesite designer" - not too hard to comprehend) and want to offer me other stuff?

i mean, seriously, when i ask for a designer on the boards for a specific niche like TGP galleries, freesites etc I don't want to get an email with all their stuff, i also don't want to hire a designer for one grant /month and i also don't want to buy any other shit. I just want what I asked for in the first place.

Sometimes i get the feeling they don't even speak english at all - they just copy and paste the messages they were given..

damn.. this shit bothers me. Get some people representing your service that do at least have the ability to speak english and follow a simple sentence!

Add xxxoutsourcing to the list, too.......and sex.com reps.

Amen

Word to your mother.

http://www2.ihype.cz/img/vanilla%20ice.jpg

Didn't make experiences with them yet. I only talked to Darren from Sex.com and he was nice and did understand what I said :) That's pretty much all I ask for.

In the case with the freesite designer, the girl just told me, that they don't accept project basis and only offer webdesign employees.
SO WHY DID SHE CONTACT ME THEN? :321GFY

Hey, if that's a girl, you have to be nice to her :winkwink:

It's the spamming that gets me. It's not reading what the poster wants and responding anyway, because their board tracker alert popped up....

Someone asks for one logo and they're trying to sell monthly services...

Sex.com reps, at least the ones I know...and Darren isn't one of them....are doing the same thing. They answer posts that have nothing to do with the question asked.

I realise we are all in business to make money; but, after a while, people will not use the service because of the impression created by the reps.

WHEN WILL PEOPLE LEARN TO READ THE POST BEFORE RESPONDING?

I don't know how she looks, so I don't see a reason to be nice if she spams me with her shit without even reading my post.

sex.com reps are bots :2 cents:

:1orglaugh :thumbsup

thank's exactly what i mean! THANK YOU! :thumbsup

xxxoutsourcing are a bunch of clueless motherfuckers, they jump into every thread with there galleries, like they need the work, the most respected designers will get recommended. and when you do talk to xxxoutsourching they have no idea what is going on.

http://www.fris.net/outsource.txt

my experience with them.

no comment :glugglug

Hey Daniel, im sorry about what happened with one of my Rep. She's just new, barely less than a month doing some support so I guess she's just too eager to help someone else. Such complaint is very welcome to us to make sure that our customers are happy with our services. No one is really perfect especially with a very fragile lady like "foxylady".

My sincere apology on the matter and if you have any other concern, i would appreciate that you contact me directly.

Have a nice day!

The Outsourcing companies are starting to piss me off over at my board now also.

Someone started a thread asking for partner accounts on MGP's and TGP's. One of the reps posted saying "check us out......."

He wasn't asking for outsourcing work, he was asking for help from webmasters!

I just spent 3 minutes reading 50% of that, then I realised, I'd rather post in some other GFY threads to increase my postcount ;)

I've found this is the case with pretty much every outsourcing company I've come across. This is the primary reason I refuse to deal with outsourcing, the second being that I hate being spammed even more than I hate trying to explain things to people who don't fucking understand my language :P

Here's a FRIENDLY hint. Have all of your reps take extensive english classes before attempting to serve a primarily ENGLISH community. Works fucking wonders.

bling bling xxxoutsourcing stole my cock ring

:1orglaugh :1orglaugh :1orglaugh

I actually read all the text, quite insightful.

Amen Sista', reputation is everything, and how you are perceived is another factor as well.

But we have seen the damnest behavior launch careers too :-))

MAN, you're crazy spending 30 minutes chatting about a banner - this angel is probably blonde and STUPID as log!

Thanks for trying to make it up, but I never talked to any of your reps yet who did speak proper english. I mean, it makes your company look stupid and that's not what you want, eh?

I don't have a problem with foxylady, I'm sure she is a nice person but that's not what matters to me in business.

What the hell does that mean? That she is even less perfect than your other employees? If she is....best move her into a position that more meets her skills. Also...anyone very fragile lady should not be dealing with webmasters. Get someone that isn't going to fall apart.

If she's so fragile, she's likely not going to make it very far servicing the webmasters of communities like GFY. Should people walk on eggshells for your reps?

I very well understand your point and this will be an eye opener for me to make some changes with our Internal support crew. I appreciate bring this up :thumbsup

Umm, thats a comment :-))

:moon

It's been brought up with all of the outsourcing companies, across the boards.....

Rein them in...or I see bannings and editings in their futures....

Better yet, hire someone to teach them how to effectively board whore.

Moving her to a new position is an option but im still giving her such opportunity to be more exposed in such client activity before i take this slot away from her. i see some potential and only time will tell.

as ived said, this has been taken into consideration and i appreciate all the comments from everyone.

Albert

Yes, we have....:)

But, ya know?

To be successful, one has to create, maintain, and SUSTAIN the image and brand.

I don't see anything positive for companies who present themselves in this manner. I see mockery, bannings, editing of posts....

I added you know. If i will have any further requests for outsourcing designs, i will contact you directly.

Yes, Outsourcing.angel ... isn't she a dolll! :1orglaugh

Fris - I hold my hand up about the way that conversation was conducted and there have been changes to the way reps conduct themselves as a result.

However, that is YOUR experience. Certainly not everyones.

I've heard people on this board remark how well REALITYCASH galleries are working for them.

Well, we do those for Lens, and he is more than happy to endorse our services based on REAL business experiences that have resulted in transactions rather than a priliminary conversation as yours was.

Clearly Lensmen trusts part of his business with us which kinda undermines your opinion don't you think?

Oh and for your information, "there galleries" = "their galleries"

Anybody that wishes to discuss any of the services at http://xxxoutsourcing.com, please hit me up on ICQ: 295566 or call the toll free number in my sig and we can talk. :thumbsup

Okay, Lensman and Realitycash are big names and i'm happy for you that you found good clients in them.
Yet most of us here have a different experience with your reps, not only me and fris.

So why all the anger against fris? He is not just hating, he provides proof right there - I don't see any reason to get pissed by this. The behavior of "angel" was very childish, you can't decline that.

Why not be professional? Get english lessions for your reps and tell them that webmasters are pretty busy all the time and don't have time to chat on a daily basis.

I don't have time for that right now, but we can do that tomorrow. My ICQ uin is in my sig, contact me and i'll help you to improve your reps behaviour.

Loveboy, its probebly hard for you to run a good company concidering you don't speak good english either.. Your service sucks SOO bad I suggest you just throw in the towel.

I would never considered conducting my business with your company if a "preliminary conversation" was conducted as it was in fris's log.

No need to stick up for your services, apologize to the man and get over it - one of your rep's sucks. I hate when companies won't take responsibility for their actions and instead make excuses or say "other people like me." We're not talking about other people's experiences here, we're talking about fris's and it sucked hardcore. God damn. :2 cents:

Anytime bro, very willing to help you out along with other fellow webmasters here.

its been a long day for me working my ass out.

I have already aplogised to Fris regarding this issue and indeed lessons have been learned from it.

I have no anger directed at Fris at all. Although I find it unfortunate that he feels that he must keep chirping in on these types of threads when he knows this happened sometime ago and it has been dealt with.

I accept that sales reps do represent the brand and image of a company, although to suggest that we are "clueless motherfuckers" is totally unfounded and definately not the case.

For the record, we now pay the sales reps overtime while we improve their English. I have also told them about how busy webmasters are, and they don't want to be hit up every 2 mins. If anybody has been experiencing this happening now, please hit me up then I can deal with it. Or if you have any questions about our services, you can always speak to me directly.

English is just my second language and you don't have any right to say that I'm not good in what i do since you never see me work on an actual environment. i don't handle the actual operations of the company for your info.

I'm very happy for Lensman.....and I'm quite sure he does not have to deal with your reps on a daily, sometimes hourly basis.

But, I do and so do others.

I have no complaint with selling a service by the month...that is your business model.

My problem is with the way your reps present themselves, over and over, ad nauseum.

I had to go to your 'live help' just to tell your reps to tone down their sigs.

I have had to make threads on my own board to tell your reps to knock it off....and read.

If a webmaster asks for a single banner, they are clearly NOT asking for a monthly service. Why is this so difficult?

The only contributions I get from your reps are:

Hello threads

and

Spam me with threads.

Nothing else.

Already did sometime ago when Fris's experience was brought to light. If the search function was working, I'd get one of the reps to find the thread.

You are refering to adultoutsourcing in your post, not xxxoutsourcing. If you have had any recent experiences like you described with any sales staff representing xxxoutsourcing please hit me up.

Those ARE my recent experiences with xxxoutsourcing.

You mentioned live help in your previous post, we don't have live help. Contact me on icq when and where you were treated inappropriately then I can correct it.

Most outsourcing companies suck ass.

A friend of mine, went to them, and wanted some TGP's. He had to tell them what it is etc.

(yes it's one of the two already in this thread) He showed some samples of sites I own. 3 days later they showed him the designs. Exact copies, even the bookmark link wasnt changed. :1orglaugh