The reason that people bitch about ccbill more than epoch or (previously) ibill
 

is that they are the ONLY processor that provides an affiltie system to their programs. if Epochs or ibills clients want to start a program, they need to create or buy their own system. thus the complaints woudl be diluted amojng the programs

THEREFORE, while their systems may experience a fraction of the downtime that many individual programs have, as a COLLECTIVE , if they are having a slight problem, the complaints are spred out by the mass of referrers among the many programs

IN ADDITION, They have the same 5-10 webmasters bitching over and over again about the problems(or lack of sales) they have, rather than try to find out what the problem is and fix it, they think that rocking the boat helps add sales to their reports. Smart webmasters have learned early on to do your own analysis and make your own decisions on what to do and where to send your traffic. dont advertise your ignorance

if you dont like ccbill or think they are cheating you, then go somewhere else, the same with ANY PROGRAM