SilverCash cheaters!
 

Unfortunately we have unpleasant situation with SilverCash. We want to put it for webmasters' viewing since our contact with this affiliate program didn't give us any result. So you'll decide to work with such a "partner" or not.

Long time ago we added this affiliate program to our directory at http://www.adultinter.com , we didn't hear any bad words about it and our contact with them before addition to directory was really friendly. After the addition of affiliate program and all its sites in our directory, SilverCash very fast appears at the top of our list (we have internal rating of programs) and began to grow very fast because of lots of referrals sales. We had only 3 direct sales during all our work period. All other sales were made by our referrals. Everything was great till we run up to payment minimum. As you know, they have $1K minimum for wire payments. We run up to this sum and even more, the payment day was very close. Here I have to explain also, that we check our stats only twice a month, so our astonishment was really huge, when we found, that all links with our referrer to sites and affiliate program was not working and we couldn't login to our account. We don't know, how long our account wasn't working till we've found it. As soon as we found it, I wrote 2 letters about it at 2 mail addresses, which we can find without login to our account: [email protected] and [email protected]. We didn't get any answer TILL NOW! At the same I asked people on the forums about their ICQ and got 2 numbers: Jessica and Adrian. As I've found later, this Adrians number is old and now he has another number, and Jessica, who was online all this time, didn't answer my messages for 2 days at all. I had my own old account at SilverCash, which wasn't blocked, so I've login and made a ticket there. Next day I've got mail from Adrian that our account was closed and this my account was closed too for company. So on the 5th day of this story I've contacted Adrian in ICQ. He said again, that our account was closed, I asked him about the reason. He answered, that their billing checked accounts before payment and this billing (I didn't get answer, what billing exactly) decided, that our sales were fraudulent and they couldn't pay us money and blocked our account. All my requests to explain me, why these 3 direct sales are fraudulent (I have to say, they were made long time ago and there were no chargebacks and refunds on them) were not complied, I just got the answer, that SilverCash can't do anything and that was billing's request to close our account and billing haven't to explain anything! I've asked Arian to give a contacts of man, who is responsible for closing of our account. Adrian said, that he asked billing to contact me. It was 5 days ago and I didn't get any explanations yet! I also asked the contacts of any SilverCash owners, Adrian gave me an ICQ of their VP - Richard, who was online but ignored my messages, like Jessica. And about my own account Adrian said, that they can't allow cheaters to open new accounts. In this case, I interpret it as SilverCash calls us cheaters and as soon as I'm sure, that all our sales and our referrals sales were honest, I want to put it for webmasters' viewing and I think I have the right to call SilverCash, who can't meet their engagements and pay THE HONESTLY EARNED money, CHEATERS!

To sum up. I can see the statistics of our account in Toolbar yet and I see, that all sales of our referrals, which brings SilverCash $100-150/day, are still counted. Our account is blocked without distinct explanations of the reasons and explanations, why our 3 direct sales were fraudulent. We didn't get any money from them. We just want constructive conversation with SilverCash leaders. We want them to understand, that big webmasters resource gives to affiliate programs much more, than gets itself. And of course we want to get our honestly earned money or any proves of our cheating. Without it they can close your own account and call you a cheater at any moment!
Thanks for your attention.

Put more spaces and people will read it.

Good luck with it. They accused me of the same thing and shut me down. The funny thing was I was only sending them a few sales a month too. They are douchebags...I don't care how big they are.

Thanks, I know some people with the same problem :(

Hah, didn't see you were Russian. That is probably why..

I've contacted them, before opening a new account and there are no any words about Russia in their rules!!! :(

Sigurd, good luck with it!

Thanks, dude! :winkwink:

Firstly I would check that you are not from one of their banned countries list. Also if they use epoch it may have been them who flagged the transactions you referred as fraud.

I have been doing business with SilverCash and never had any problem with them.

I'm just saying that because you are not in the USA, that may have been why you were shut down.

As I've already said, I've contacted them before opening the account, they said, that Russia would not be a problem. They don't have any words about Russia in their terms and conditions!!!
If the Epoch was the reason, I just want to get a clear explanations, why my sales were fraudulent!
We had no problems with them too before, and lots of my friends also, but now I'm not sure, that you wouldn't be the next man with closed account! They even don't explain, just close an account...

I can't see in their rules, that they can close non-US webmasters accounts and not pay them :) If they break their own rules, they ARE CHEATERS :) It's just the one thing, I want to say here. If they can explain this situation, may be we'll find any way to solve this problem :)

^--- what he said.

I'll try to make it.

SilverCash Rocks:thumbsup :thumbsup

Till they'll close YOUR account :)

I can't do it, it's more than 5 minutes, till I've posted it :(

This story smells bad... It would be nice to see some coments from the SC guys.

It seems that the problem is with the proc and not directly with SC

Its really not good enough though..... It makes it look like SC have no control over their accounts

Adrian is not in yet but I'm going to guess that Paycom sent the signups back as fraudulant. Once they do that we can no longer process for your account.


I'm sure Adrian will post here as soon as he gets in

For the little it's worth Silvercash are a long way from being the only company with that problem if it's the case.

They have a good reason I am sure. No one at Silvercash needs to close accounts for fun or to avoid payouts. They are doing well enough. :)

Props to Silvercash.

So if all his refferals sent legit traffic and their transactions were legit why you can`t pay him for money made on refferals signups?

SC is having control on accounts, why? they are sending the pay cheques, not the biller.

so this story is somehow not right what the person from silvercash said.

its paycom -> silvercash -> client and not paycom/ccbill -> client, so they have control.

or paycom/ccbill didt pay silvercash, i dont think so, i cant believe that.

whats going on, i dont know, im sure they have a good reason.

Sigurd,

We spoke on ICQ for quite a long time discussing this situation.

Our processor reported your account as fraudulent, this means they found reason to refuse billing for your account.

We talked at length about this, and as you know we did everything we could to try and remedy this.

Your account was found to be fraudulent by our processors and because of that refuse to bill for your account.

They did the same to me about 2 years ago, my account was flagged as suspicious (I was doing less than 1:10) then they closed it and sited the same "billing told us to reason"

I eventually got them to reactivate the account but haven't really pushed them since, kinda lost faith. Their loss I guess as I push 50 x the amount of signups today.

The reason given by LAMIKE above is all very well but how come this has never happened with any other sponsor, just SC and to others it seems.

There is no problem.. our processors are supposed to catch webmasters that try to steal. We have full control over accounts.

I see this from time to time..normally with smaller webmasters.
If you only sent 3 sales and 1 of them charged back you're still going to be way over the cb threshold.

It's unfortunate that it's set up this way and that you don't have the opportunity to send some more joins to balance out your ratios though.

This situation has nothing to do with chargebacks.

He got busted trying to cheat, very simple.

can't....read...not...enough...line....breaks

If u cant answer the question "what was wrong with signs I sent?" (and it seems u cant) then u do not have the kind of control you should have.

Is that what happened with my account too last year? I never cheated. I sent you little traffic, but it converted at <1:10

You shut me down and accused me of cheating too..

Funny, I sent the same traffic to a few other sponsors, and they are all linked from the same page, yet this seems to only happen to SC.

So, from what I gathered above, all it takes to get someone shutdown is for someone to signup fraudulently? That's bullshit. That is what your processor is supposed to scrub for. If a webmaster is actually legit, and some of his surfers are trying to use bad cc's or whatever, he shouldn't be penalized. Sounds like a cheap out to me....

:321GFY

They won't. They did the same exact thing to me.

Since he said he only sent 3 signups himself and the rest were refferal sales, were all the refferal accounts shut down too, as i guess the fraudulent sales should be made from those accounts?

No sponsor is going to tell you that. If we as sponsors tell you how we caught on to WM fraud it would make it tougher for us to catch the people that are doing their best to rip us off.

Paycom asks us to shut down accounts for fraud too and they won't tell US how they caught the fraud.

:2 cents:

Exactly

If you are telling the person u are accusing then surley there is no problem because they already know how they did it.

Im not even sure I followed that :)

It's called being vague, and not owning up to your actions.

You all should re-read the T&C for most affiliate programs out there...kinda scary.

let me slow it down for you then.

Our Processor e-mails us and says Affiliate XYZ is a commiting fraud. They tell us to shut down this account because they are not going to pay us for the transactions run through this affiliate ID. They don't tell us why as they do not want their fraud scrubbing techniques to be known by ANYONE, including the affiliate programs they process for. In this case that is SC.

Are you with me so far?

Q) If SC is not going to be paid by their processor for the transactions run through your account, wether they are direct sales or referral sales, are they going to pay you?

A) No. of course not.

Q) Is SC going to tell you why they are shutting you down?

A) Yes. Their processor told them that they would not be paid on your joins and that as far as they are concerned you are commiting fraud and they are shutting you down for this reason.

Q) Is SC going to tell you what exactly you were doing that was fraud?

A) No. They don't know. Their processor didn't tell them.

Q) Are you happy about this?

A) No. But you don't have a choice in this matter and neither does SC.

:glugglug

Yes, but if you call us CHEATERS, we can do the same, isn't it? ALL OUR TRAFFIC WAS LEGIT! You can see it in your stats! You can see, how we send traffic!
I've worked honestly and I want to get money, nothing else.

Let's make some simple mathematics. I made 3 direct sales, It's $90, you have to pay me $1K+ Ok, we can tell, that minimum was $1K
If billing didn't want to pay you for our direct sales, but as I can see, our referrals accounts are not closed, so you can get money from them. $1K-$90 = $910. Can we get this money?

I'm going to talk Richard by ICQ, he's online now, hope, we can solve it.

Already heard some of that stuff lately.

Epoch suddenly refuses to process affiliate accounts from high fraud areas, sponsor has to close accounts and can't / won't pay and Epoch never seems to contact the affiliate.

Excellent post of the week :thumbsup

Ok, we've solved this problem with Richard.
We'll get all our referrals money, without direct sales. Thanks! :thumbsup

Yes, it's the problem of Epoch. I thought, Epoch is great processor, but now I have some doubts.

If a company gets informed by their credit card processors that a reseller is sending fraud sales, they block all future sales from that affiliate and credit back all sales that have been made?the sponsor program then terminates the reseller account and doesn?t pay him?

That is 100% clear and normal situation, I can?t say anything about you because I don?t know you but I do now Silver Cash and they paid me on time for many years, never missed a payment or I ever had any problems. Btw, my country is blacklisted in most programs too; nobody can say it has to do something with it that you are from Russia?

Silver Cash is one of the best companies out there!

Toni, I know it, thanks for your response, I was just amased, why my account was closed and nobody can tell the reason and I know, that I didn't cheat, but we've already solve this problem with SilverCash!!!

Good news, the power of GFY :)

Great!

Yes, I think this topic helps us to make it quickly. :)

THAT WOULD BE GREAT IF MODERATORS CLOSE MY TOPIC AND CHANGE ITS NAME!!!