cleanerXL people help, ,quick question....
 

as of the past couple days, when i try and encode avi>wmv, it just stops right after the job starts and the clip doesnt render. it shows up as output, but 0kb. i dont get it.

a couple days ago i updated xp to sp2 anf norton antivirus to 2005, but im not sure if that would have anything to do with it.

please help.

someone

i know one of you are out there

I read a post here last week about a guy who did a SP2 install and messed up his video editing software and the quality it was rendering.

I run cleaner on Windows Server 2003, so no idea if XP SP2 breaks it. But try installing (if you haven't done so already) SP2 for cleaner. It fixed lots of issues I had with it. http://www.discreet.com/support/clea.../download.php3
If it still fails, I suggest you try uninstalling it and reinstalling cleaner, XP SP2 fixes the .NET runtime that cleaner depends on, I had to do that on a few apps that relied on it after updating my laptop with it.

tnx... i may just have to try that.

it still encodes mpeg, but my WM9 output profiles no longer work now that i have WM10. Is there anyway to revert to WM9? It wont let me uninstall or installwm9 :(

mmm, I had a similar issued when I upgraded to WM9, that's why I keep it on my server and try not to mess with it. Microsoft has a tendency to eliminate support for the previous versions whenever they release something new.
Like how when you upgrade to a new windows media player there's no (easy) way to go back to the previous one. I suggest you a post a Q to the discreet people, they've been helpful with me in the past.
I really suggest if you depend on cleaner to set it up on a separate machine and try not to mess with it. I've been using it for a long time and it gets easily broken whenever you update anything related to windows media.

try procoder instead