Guaranteed 99.9% uptime... What it means.

**Juicy D. Links** · 10-01-2004, 07:47 AM

Why were you doen for 24 hrs for a blown HD?

That happened to me at Webair and I had a new HD and back up and running in about 30 min or so.

**Dagwolf** · 10-01-2004, 07:55 AM

Originally posted by juicylinks
Why were you doen for 24 hrs for a blown HD?

That happened to me at Webair and I had a new HD and back up and running in about 30 min or so.

You'd have to ask them... I didn't, my technical knowledge isn't that great when it comes to servers, but they sent me status reports every couple of hours until the problem was fixed.

All my sites are working 100% again.

Did I mention they're dirt cheap? I'm on a virtual plan...

http://www.h2oh-hosting.com/hosting.php

Edit: Does MrIzzz really get laid 4x per week?

**Juicy D. Links** · 10-01-2004, 07:58 AM

Originally posted by Dagwolf

Edit: Does MrIzzz really get laid 4x per week?

**skinnay** · 10-01-2004, 08:24 AM

for most people, 24 hours of down time costs them more than a month's hosting bill

**Magg** · 10-01-2004, 08:26 AM

dont know about h20h, but i hate being labelled as 'cheap'. I dont think it should be reason at all someone picks a host.

**Mike Panic** · 10-01-2004, 08:29 AM

i remember reading a few years ago that the costs to offer 99.9% uptime compared to 99.5% was a differance of nearly 20%... when you think about operating costs, thats a LOT and it all gets passed onto the customer.

if i recall... 99.9% uptime = out to about 7 minutes of downtime per day

**dantheman** · 10-01-2004, 08:29 AM

replacing harddrives takes minutes not hours

**Dagwolf** · 10-01-2004, 08:34 AM

Originally posted by Mike Panic
i remember reading a few years ago that the costs to offer 99.9% uptime compared to 99.5% was a differance of nearly 20%... when you think about operating costs, thats a LOT and it all gets passed onto the customer.

if i recall... 99.9% uptime = out to about 7 minutes of downtime per day

Like I said, it's the ONLY time I know of that it's happened... and they kept their word. At great cost to themselves.

Yeah, it cost me money... but a guarantee like that tells you it's not going to happen often.

They gave up their entire income for a month... but they still have to pay THEIR bills. It hurts them a lot more than it does me.

I'm sticking with 'em. I'll bet it never happens again.

**Magg** · 10-01-2004, 08:34 AM

Originally posted by dantheman
replacing harddrives takes minutes not hours

what about data restoration?

**Phoenix** · 10-01-2004, 08:36 AM

people charge by the 9

so a five 9 host is pretty good..er top notch

**Juicy D. Links** · 10-01-2004, 08:38 AM

Originally posted by Magg
what about data restoration?

20-30 min from backups.

**Magg** · 10-01-2004, 08:41 AM

Originally posted by juicylinks
20-30 min from backups.

who said they had backups?

if they had backups, than 30min is all thats needed for hd replacement

**Juicy D. Links** · 10-01-2004, 08:42 AM

Originally posted by Magg
who said they had backups?

My shits backed up , I only assumed. If he didnt have backups, then a HD swap would takes a few minutes plus the guy uploaded from his local machine backups (assuming he has those)

**Dagwolf** · 10-01-2004, 08:49 AM

All data was restored, including MySQL databases...

They had it backed up SOMEWHERE.

(I have it backed up too, just in case. Always.)

**Juicy D. Links** · 10-01-2004, 08:50 AM

Originally posted by Dagwolf
All data was restored, including MySQL databases...

They had it backed up SOMEWHERE.

(I have it backed up too, just in case. Always.)

**Tuga** · 10-01-2004, 09:23 AM

It's been a really bad month for me... dont feel like talking about downtime

99%... I wish..

**Jace** · 10-01-2004, 09:25 AM

24 hours down? holy shit that is a lot of money

and 1 month free???? that is it??? fuck that shit

for 24 hours down I better get at least 2-4 months free...

24 hours can be upwards of $1000 in lost sales and traffic

**erehwon** · 10-01-2004, 09:32 AM

Originally posted by Phoenix
people charge by the 9

so a five 9 host is pretty good..er top notch

Yup! by the year, the downtime is...

99.9999% 32 seconds
99.999% 5 minutes, 15 seconds
99.99% 52 minutes, 36 seconds
99.95% 4 Hours, 23 minutes
99.9% 8 Hours, 46 minutes
99.5% 1 day, 19 hours, 48 minutes
99% 3 days, 15 hours, 40 minutes

Want to make a tax-deductable donation for the Juvenile Diabetes Research Foundation?

Guaranteed 99.9% uptime... What it means.

Guaranteed 99.9% uptime... What it means.

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