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-   -   Paycom (https://gfy.com/showthread.php?t=363549)

phpslave 09-28-2004 10:18 AM

Paycom
 
can anyone get to Paycom ?

Manowar 09-28-2004 10:20 AM

doesnt work for me either

phpslave 09-28-2004 10:21 AM

wonderful

Heather Hamptons 09-28-2004 10:22 AM

I sent them an email early yesterday and still haven't received a response back. Not sure if that helps....

phpslave 09-28-2004 10:32 AM

anyone have an idea what is going on?

Rand 09-28-2004 10:33 AM

Paycom is experiencing some technical difficulties but transactions are still going through, although at a slower rate.

We are working to resolve the problem expediently.

phpslave 09-28-2004 10:35 AM

Quote:

Originally posted by Rand
Paycom is experiencing some technical difficulties but transactions are still going through, although at a slower rate.

We are working to resolve the problem expediently.

How are transactions going threw the paypage isn't coming up at all?

EvilFubAr 09-28-2004 10:37 AM

If a 404 page = sales processing, sure.

I know im impressed with that technology

phpslave 09-28-2004 10:37 AM

where is my email saying you were having problems?

Rand 09-28-2004 10:38 AM

Quote:

Originally posted by phpslave
How are transactions going threw the paypage isn't coming up at all?
Paycom continues to proces transactions but not every attempt to pull up a join page is successful at this time.

I will know more shortly. All technical staff are working to resolve the problem at this time.

Masturbationman 09-28-2004 10:39 AM

Probably having problems because everyone switched there buttons over to them and it is slowing them down.

MM

Tom_PMs 09-28-2004 10:43 AM

thats a big negatory good buddy.
Solid dns error for me.

EvilFubAr 09-28-2004 10:45 AM

Quote:

Originally posted by Rand
Paycom continues to proces transactions but not every attempt to pull up a join page is successful at this time.

I will know more shortly. All technical staff are working to resolve the problem at this time.


Why dont our pay pages work then? I guess its just our problem.

phpslave 09-28-2004 10:47 AM

Quote:

Originally posted by Rand
Paycom continues to proces transactions but not every attempt to pull up a join page is successful at this time.

You're not listening all attempts are not pulling up a join page at this time at all, not even close.

rock solid DNS errors.

Why don't our pay pages work at all at this time then?

Methodcash Rick 09-28-2004 10:55 AM

Ahhhhhhhhh Cascading billing /automatic rollover is a wonderful thing...

No downtime for me.. :thumbsup

ztik 09-28-2004 10:55 AM

Quote:

Originally posted by Tom_PM
thats a big negatory good buddy.
Solid dns error for me.

Their DNS servers are running fine but their main server is down completely offline or their dns servers are pointing it to a not valid IP

Looking up at the 2 paycom.net. parent servers:

Server Response Time
auth00.ns.uu.net [198.6.1.65] 208.236.105.11 101ms
auth61.ns.uu.net [198.6.1.182] 208.236.105.11 102ms

Status: Records all match.

Pinging paycom.net [208.236.105.11]:

Ping #1: * [No response]
Ping #2: * [No response]
Ping #3: * [No response]
Ping #4: * [No response]

Done pinging paycom.net!


Looks like it needs a dns update or someone needs to push the power button on the server

phpslave 09-28-2004 10:57 AM

Quote:

Originally posted by BB-Rick
Ahhhhhhhhh Cascading billing /automatic rollover is a wonderful thing...

No downtime for me.. :thumbsup

Yah it sure is but you still want to know why your primary is down.

Rand 09-28-2004 11:51 AM

Paycom.net, is experiencing a DDOS attack at this time.

We are managing the attack. We are still processing transactions.

We expect to be at full capacity within the hour.

If you feel like you need to move to a secondary, you should do so.

We will post again when our processing servers are back to full capacity.

I am monitoring the boards and responding to questions from a remote location.

Again, transactions are being processed and we will post again once all servers are back to full capacity.

Rand 09-28-2004 11:55 AM

This affects ePassporte online transactions as well.

Bugbee 09-28-2004 11:58 AM

Quote:

Originally posted by Rand
This affects ePassporte online transactions as well.
thanks Rand you are always on it!!!!

NiteRain 09-28-2004 12:01 PM

A few weeks ago you were having DDOS ATTACKS, someone trying to put you out of business?

I guess there is no IPS (Intrusion Protection System) that can help paycom out.

Rand 09-28-2004 12:03 PM

Quote:

Originally posted by Masturbationman
Probably having problems because everyone switched there buttons over to them and it is slowing them down.

MM

That's just a silly comment.

Paycom's processing servers could take all of the transactions for this industry 10 fold and not have a slow down in processing. And I'd love to have the opportunity to prove it!

The DDOS attacks that are being experienced have been targeted at many programs in this industry in recent months. They are disruptive but temporary.

Rand 09-28-2004 12:07 PM

Quote:

Originally posted by NiteRain
A few weeks ago you were having DDOS ATTACKS, someone trying to put you out of business?

I guess there is no IPS (Intrusion Protection System) that can help paycom out.


Conspiracy theorists can come up with several scenarios I'm sure.

EvilFubAr 09-28-2004 12:14 PM

Rand,

Processing paycom rebills? maybe... Im sure that part of your system is operational.

Processing paycom new sales? no chance. Your paypages dont load, thus no new transactions.

Giorgio_Xo 09-28-2004 12:17 PM

Paycom join pages across several sponsors (ND, TCG, etc.) are all 404 after multiple tests. This sucks. What a waste of my traffic.

Rand 09-28-2004 12:35 PM

Paycom servers are now almost back to normal capacity as we continue to work through the problem.

Transactions are going through normally at this time with only intermittent connection problems. We expect to be back to 100% capacity momentarily.

I'll post again once we are fully recovered, but everyone should be able to submit transactions with success at this time.

Furious_Male 09-28-2004 12:39 PM

Quote:

Originally posted by Giorgio_Xo
Paycom join pages across several sponsors (ND, TCG, etc.) are all 404 after multiple tests. This sucks. What a waste of my traffic.
Thats what I am seeing from where I am. Solid 404s and I have been checking on a regular basis since just past 1:30 EST. Yet to see a join page come through.

Good luck guys but your down all the way at least where I am from. Nothing intermittent about it.

SomeCreep 09-28-2004 12:41 PM

Quote:

Originally posted by Rand
Paycom servers are now almost back to normal capacity as we continue to work through the problem.

Transactions are going through normally at this time with only intermittent connection problems. We expect to be back to 100% capacity momentarily.

I'll post again once we are fully recovered, but everyone should be able to submit transactions with success at this time.

Yes, please keep us updated Rand.

Giorgio_Xo 09-28-2004 12:43 PM

At least Nasty Dollars switched over to CCBill a few minutes ago. TCG is still 404 with Paycom.

IntenseCash 09-28-2004 12:45 PM

Thanks Rand you're the man :thumbsup

Mark

Furious_Male 09-28-2004 12:45 PM

Quote:

Originally posted by Giorgio_Xo
At least Nasty Dollars switched over to CCBill a few minutes ago. TCG is still 404 with Paycom.
TCG switched a bunch of there sites over right away. I was on ICQ with LL when it happened. A few are still on with Paycom though. Not sure what happened with the total change over.

IntenseCash 09-28-2004 01:33 PM

Are you guys 100% yet?

Thanks,
Mark

SomeCreep 09-28-2004 01:50 PM

Quote:

Originally posted by IntenseCash
Are you guys 100% yet?

Thanks,
Mark


IntenseCash 09-28-2004 02:26 PM

bump..... still don't know if they are 100% yet

Rand 09-28-2004 02:42 PM

Paycom is back 100%! We have been for approximately one hour but wanted to verify all systems before posting.

Thank you for your patience and understanding during the attacks.

Now everybody get back to work!


:thumbsup

SomeCreep 09-28-2004 03:10 PM

Quote:

Originally posted by Rand
Paycom is back 100%! We have been for approximately one hour but wanted to verify all systems before posting.

Thank you for your patience and understanding during the attacks.

Now everybody get back to work!


:thumbsup

Good to hear, thanks for the update.

IntenseCash 09-28-2004 03:11 PM

Hey Rand,

I am not able to pull up any join pages. Are you guys sure you are up 100%

Thanks,
Mark

Giorgio_Xo 09-28-2004 03:47 PM

Traffic Cash Gold still isn't working for Mr. Chew's and others. :(

DWB 09-28-2004 03:53 PM

Quote:

Originally posted by Rand
Paycom.net, is experiencing a DDOS attack at this time.

We are managing the attack. We are still processing transactions.

We expect to be at full capacity within the hour.

If you feel like you need to move to a secondary, you should do so.

We will post again when our processing servers are back to full capacity.

I am monitoring the boards and responding to questions from a remote location.

Again, transactions are being processed and we will post again once all servers are back to full capacity.

Jesus... I'm feeling left out that I have not been attacked yet. Everyone else has it seems. :BangBang:

That sucks.

SomeCreep 09-28-2004 04:14 PM

Quote:

Originally posted by Giorgio_Xo
Traffic Cash Gold still isn't working for Mr. Chew's and others. :(
damn, not coming up for me either

easy01 09-28-2004 04:38 PM

It's down at my place also :(

Hope it gets back online quickly

mb 09-28-2004 05:15 PM

down for my sites as well...

any update Rand?

marc
Zarnia.com

Theodor S. Geisel 09-28-2004 11:25 PM

Is this just affecting Paycom processing, or is this an across the board thing? I can't get to epochsystems.com and I really need to get there.

tootie 09-29-2004 12:02 AM

Quote:

Originally posted by Theodor S. Geisel
Is this just affecting Paycom processing, or is this an across the board thing? I can't get to epochsystems.com and I really need to get there.
Bump :)

zentz 09-29-2004 12:12 AM

now this is what i call trouble :(

my stats remote is showing all the zeros for all of my sponsors at this tmie :(

Kimmykim 09-29-2004 12:15 AM

All the urls are loading fine for me now.

Theodor S. Geisel 09-29-2004 12:22 AM

Quote:

Originally posted by Kimmykim
All the urls are loading fine for me now.
Epochsystems.com is not working for me.

Kimmykim 09-29-2004 12:34 AM

Quote:

Originally posted by Theodor S. Geisel
Epochsystems.com is not working for me.
I just cleared out history and cache and all that good stuff last week when I installed a new cable modem, and the url just loaded totally for me in less than 4 seconds.

BrainDead 09-29-2004 12:37 AM

sorry but i dont know what is Paycom.

tootie 09-29-2004 12:38 AM

Thanks, Kimmy. It's loading fine, now :)


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