Message from iBill

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  • MarkIBill
    Confirmed User
    • Jan 2003
    • 125

    #1

    Message from iBill

    SUMMARY
    iBill?s Florida offices are now closed due to a hurricane warning advisory for our area.

    Status
    All automated systems are UP AND RUNNING ? this includes TRANSACTION PROCESSING, www.iBillCS.com, CMI, www.iBill.com, Merchant Info website, Direct Integration and B2B.

    Hurricane Warning
    Our Call Center and Sales Offices are now closed due to the hurricane warning advisory for our area.

    iBill is preparing for Hurricane Frances, which is expected to make landfall in our area this weekend. We Floridians are accustomed to tropical weather and our facilities are equipped to handle storms such as Frances.

    In the event of a power failure, transaction processing will continue as our entire data center is backed up with an onsite high capacity diesel generator. It is important to note that we may experience network outages if Internet Service Providers and Telephone facilities are affected.

    In the event that we experience a network outage or lose local continuity, we utilize an out of state data center as a secondary hot site for transaction processing and data backup.

    We are taking all the necessary precautions to ensure business continuity and we will be operating with minimal staff at our Florida facility beginning Thursday, 09.02.04, so that our staff may address their personal concerns.

    As time progresses, we will make every effort to keep you advised and to resume any delayed activities as soon as possible.

    We appreciate your patience and your business!

    Mark
  • EscortBiz
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    • May 2002
    • 19422

    #2
    good luck !

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    Comment

    • Spunky
      I need a beer
      • Jun 2002
      • 133978

      #3
      Good luck...run to the hills

      Comment

      • MarkIBill
        Confirmed User
        • Jan 2003
        • 125

        #4
        Originally posted by spunky1
        Good luck...run to the hills
        Biggest hill in S. Florida is the trash dump.

        Comment

        • iv@n
          Confirmed User
          • Dec 2001
          • 641

          #5
          thanks for info and good luck

          Comment

          • Corleone
            C.R.E.A.M
            • Apr 2003
            • 15262

            #6
            good luck

            Comment

            • ArikaAmes
              Confirmed User
              • Dec 2003
              • 3081

              #7
              Good Luck with everything guys!!!

              Comment

              • Johny Traffic
                Confirmed User
                • Apr 2003
                • 5461

                #8
                good luck guys


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                Comment

                • Jer
                  God is Brazilian
                  • Feb 2001
                  • 10601

                  #9
                  Good luck!

                  Comment

                  • johnbosh
                    Confirmed User
                    • Aug 2002
                    • 8965

                    #10
                    gluck

                    Comment

                    • Sexy Rex
                      Confirmed User
                      • Sep 2003
                      • 1164

                      #11
                      Good luck Mark, Kristi and all the crew.
                      This is an official support message from Paris, France to you guys, I hope it'll help ;)

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                      Comment

                      • ezey
                        Registered User
                        • Apr 2002
                        • 96

                        #12
                        hope it will pass without great damage. good luck!
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                        Comment

                        • arachnO
                          Confirmed User
                          • Jan 2004
                          • 1327

                          #13
                          good luck! just keep our billing up
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                          Comment

                          • Sosa
                            In Tushy Land
                            • Oct 2002
                            • 40149

                            #14
                            good luck and thanks for the update

                            Comment

                            • jigg
                              Confirmed User
                              • Feb 2002
                              • 2527

                              #15
                              Originally posted by MarkIBill
                              Biggest hill in S. Florida is the trash dump.

                              Mount Trashmore
                              ......
                              eight,eight,two,eight,eight,four,two
                              ......

                              Comment

                              • MarkIBill
                                Confirmed User
                                • Jan 2003
                                • 125

                                #16
                                Thanks for all of the support. It is 11pm and I just finished putting up my storm shutters. That sucked!

                                Comment

                                • tony299
                                  lurker
                                  • Aug 2002
                                  • 57021

                                  #17
                                  Good luck be safe and thank you ibill for keeping us posted on whats happening.

                                  Comment

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