| MarkIBill |
09-02-2004 08:29 AM |
Message from iBill
SUMMARY
iBill?s Florida offices are now closed due to a hurricane warning advisory for our area.
Status
All automated systems are UP AND RUNNING ? this includes TRANSACTION PROCESSING, www.iBillCS.com, CMI, www.iBill.com, Merchant Info website, Direct Integration and B2B.
Hurricane Warning
Our Call Center and Sales Offices are now closed due to the hurricane warning advisory for our area.
iBill is preparing for Hurricane Frances, which is expected to make landfall in our area this weekend. We Floridians are accustomed to tropical weather and our facilities are equipped to handle storms such as Frances.
In the event of a power failure, transaction processing will continue as our entire data center is backed up with an onsite high capacity diesel generator. It is important to note that we may experience network outages if Internet Service Providers and Telephone facilities are affected.
In the event that we experience a network outage or lose local continuity, we utilize an out of state data center as a secondary hot site for transaction processing and data backup.
We are taking all the necessary precautions to ensure business continuity and we will be operating with minimal staff at our Florida facility beginning Thursday, 09.02.04, so that our staff may address their personal concerns.
As time progresses, we will make every effort to keep you advised and to resume any delayed activities as soon as possible.
We appreciate your patience and your business!
Mark |
