Oldie but Goodie
 

This has got to be one of the funniest I've heard in a long time. I think this guy should have been promoted, not fired. This is a true story from the Word Perfect Helpline which was transcribed from a recording monitoring the customer care department.

Needless to say the HelpDesk employee was fired; however, he/she is currently suing the WordPerfect organization for "Termination without Cause."

Actual dialogue of a former WordPerfect Customer Support employee (now I know why they record these conversations).

"Ridge Hall computer assistance; may I help you?"

"Yes, well, I'm having trouble with WordPerfect."

"What sort of trouble?"

"Well I was just typing along, and all of a sudden the words went away."

"Went away?"

"They disappeared."

"Hmm. So what does your screen look like now?"

"Nothing."

"Nothing?"

"It's blank; it won't accept anything when I type."

"Are you still in WordPerfect or did you get out?"

"How do I tell?"

"Can you see the C: prompt on the screen?"

"What's a sea-prompt?"

"Never mind. Can you move your cursor around the screen?"

"There isn't any cursor: I told you, it won't accept anything I type."

"Does your monitor have a power indicator?"

"What's a monitor?"

"It's the thing with the screen on it that looks like a TV. Does it have a little light that tells you when it's on?"

"I don't know?"

"Well, then look on the back of the monitor and find where the power cord goes into it. Can you see that?"

"Yes, I think so".

Great. Follow the cord to the plug, and tell me if it's plugged into the wall."

"Yes it is."

"When you were behind the monitor, did you notice that there were two cables plugged into the back of it, not just one?"

"No."

"Well, there are. I need you to look back there again and find the other cable."

"Okay, here it is."

"Follow it for me, and tell me if it's plugged securely into the back of your computer".

"I can't reach it."

"Uh huh. Well, can you see if it is?"

"No."

"Even if you maybe put your knee on something and lean way over?

"Oh, it's not because I don't have the right angle it's because it's dark."

"Dark?"

"Yes. The office light is off, and the only light I have is coming in from the window."

"Well, turn on the office light then."

"No? Why not?"

"Because there's a power failure."

"A power.... a power failure? Aha, Okay, we've got it licked now."

"Do you still have the boxes and manuals and packing computer came in?"

"Well, yes, I keep them in the closet."

"Good. Go get them, unplug your system, and pack it up just like it was when you got it. Then take it back to the store you bought it from."

"Really? Is it that bad?"

"Yes, I'm afraid it is."

"Well, all right then, I suppose. What do I tell them?"

"Tell them you're too f---ing stupid to own a computer."

haha... good stuff! :)

i like the other ones better

LOL
nice :1orglaugh

and its true too! really!! :) I used to work at a cable company and you would be amazed at how many people would call about their cable being out while the power was off. We would ask, can you turn the television to channel 3 for us, and they would say, the TV is off, there is no power here, so how do you know your cable is out, because the TV is off,...ummm..okay..we'll get someone out immediately,...CLICK!

Lol i bet there are alot of guys that take calls wish they could do that!

:1orglaugh I'd give that response myself

Yup. That one is a classic. I don't know if it's true. Sounds more like a "techhie" urban legend.

LMAO:1orglaugh

just another example of some the idiots customer support has to deal with everyday.

http://www.wojfun.com/GFY/timeline.gif
But still funny

word perfect is so 1999

hehe, old indeed but still nice :glugglug

read topic "Oldie but Goodie"

anyways timeline pic is always funny

When people say something is true enough times some people start believing it without checking :glugglug
http://www.snopes.com/humor/business/wordperf.htm

Picking up the mouse, pointing it at the screen, and clicking it as if it were a remote control.

:1orglaugh :1orglaugh :1orglaugh

Still funny :1orglaugh

My 2 favorites are:

Attaching floppy diskettes to the side of a metal filing cabinet with magnets.

Photocopying a diskette when asked to make a copy.

:thumbsup