Clay/Epoch, can we get an update on the Jettis transition?
 

Kind of left in the dark over here. Rebills aren't showing up in old Jettis reports. Resellers aren't being imported in to new Epoch system. Do we need to change linking codes, join pages, etc.

I know you guys are hard at work, but a little info on when things will "return to normal" or "what we should we be doing in the meantime" would be nice.

4th thread about them in 2 days ... things don't look too bright right now

APN Phillip,

I believe your questions were addressed by our Client Services group, but to clarify for all others I thought I'd pass along the following.

All recurring data is being logged within Paycom's reporting real-time. The Jettis financial and affiliate reports were updated with recurring data from 7/29 through 8/3 last night. These transactions were posted with a date of 8/3 so as not to affect affiliate commissions for the previous pay period. We had hoped to have this data updated sooner but, unfortunately, ran into a few delays. From this point forward, recurring data will be imported into the Jettis system on a daily basis.

All clients currently using JUMBO should continue to use the same linking codes and Jettis join forms. We will continue to route the transactions to Paycom and will communicate the time at which to change your forms over to Paycom.

All clients not using the JUMBO software are encouraged to contact Paycom to setup their join pages on your sites ASAP.

You can reach either party with any concerns at the following.

Jettis:
[email protected]
818-707-7434

Paycom:
[email protected]
310-827-5880


John
Jettis, Inc

Philip... I have a ton of info that may help you or anyone processing with Jettis..

Ping me.. ICQ: 160069266