I'm tired of Idiot third world country tech support...
 

Every time I dial tech support for my crappy DSL provider I end up talking to some idiot who can barely speak English and takes 25 mintues to fix a simple problem. I called asking for them to add an additional email address to my account (because for some reason I can't access the page with my use/pass) for my girlfriend and she is trying to test my modem. WTF. IDIOTS. These compaines are shotting themselves in the foot, and probably going to switch because of my tech support problems in the last month.

If you call about billing you better believe your going to get someone who speaks engilsh..

IDIOTS.

Cancel AOL

No AOL here

The bitch just hung up on me.

Call them back and act like you're getting murdered.

Aparently there is a problem with their system and they can't add an email account..Bullshit.

Having run a company that had heavy amounts of tech support staff I can tell you that your budget usually allows you to have a few idiot Americans or a bunch of idiot third world workers. Hiring truely high-tech badasses is usually unfeasable. Whatever you are paying for your DSL, they provider loses money on you the minute they pick up the phone.

I agree, but I also feel that it is their responsibility to give me a solution for my problem. I am paying a monthly fee for their service and If something doesn't work it needs to be fixed. If one of my clients can't log into his site, I don't tell him to "wait a few days, and it will fix itself". Its just crappy PR, their customer service reps are representing their company.

If she hung up on you, was rude, and was unqualified to handle a simple request then put in a complaint. This person is not only a drain on your time but also the company's.

You better belive I did. :ak47: