FlashCash and bounced check
 

How do I contact FlashCash about a check they bounced? Are they going out of business?

On their "Contact Us" page they have a contact form if "it is not related to payments" but no contact form or email address for payment issues -- just some useles knowledgebase that doesn't answer my question about why their check bounced.

Did you try contacting them? They had trouble with Forged checks recently and had to close a bank account. Anyone that didn't get there checks through before the closure obviously had it returned. There is a thread right on the Flash Ca$h board.

edit: if you read the thread you will see new checks were cut for all those affected.

sorry to hear that :( wish i knew someone I could put you incontact with...

AC

Thanks for letting me know! I couldn't contact them because they don't list any email address and offer online contact form specifically only for non-payment related issues. I checked out their message boards and found the thread. I wished they had emailed webmasters about it rather than letting us find out the hard way and get stuck with the returned check fee from our banks. Oh well, at least I know they're not going bankrupt. I always get a little paranoid when companies bounce their checks on me.

Hey, Hal from Flashcash here.
Sorry for the hassle.

We had someone try to cash some fake checks recently. This caused one account to be shut down by the bank's anti-fraud dept. So some webmasters that waited to cash checks written from that account were affected by it. We have re-cut and re-sent all checks that were uncashed at the time of the bank's action. (if you don't have your's soon, please email me)

I'm a *little* hurt that you don't read the weekly newsletter I write (where we mentioned the bank issue.) Just Kidding...I have thick skin. ;)

In the future you can always contact [email protected] or me directly at [email protected]

my icq is: 261416675

Again, sorry for the hassle/confusion.
-Hal