Anyone from Candid here?
 

One and a half weeks ago I sent an email to Candid Hosting asking for my account to be cancelled due the dissapointing level of support they offer. Just as I had expected I heard nothing back so sent a chase up email, again nothing. Yesterday I emailed them for the third time. Please can someone from Candid contact me ASAP!

ICQ:63507240

Imajika,

Who did you send the email to? Forward a copy of what you sent in and from what email address and to what email address you sent it from and I will be glad to try and help you.

where is that located

where is what located?

Mark seems to be about the only one at Candid who tries to help. He has helped me a few times for which I am very grateful :) :)

btw, not everyone at Candid are hopeless..... their hosting is good, their prices are fair, and their uptime good also.. please don't let me paint it as a bad picture :glugglug

I think he was referring to Candidhosting their location

Candidhosting should have a better support :2 cents:

Their company would be much much better. The uptime is really good with them presently :thumbsup

I'd tend to disagree...

But he does do his fair share...we try very hard to keep everyone on this board informed, in touch with us, and to make sure we deliver the highest level of service after the sale we as reps can give.

:thumbsup

To cancel your account email billing at candidhosting dot com.
I have one cancellation sitting in queu in the ticket system right now waiting on a response since the account is paid up until 3/19. This is probably the person complaining about lack of response.
I have posted this contact before and will gladly do so again.
Billing email is billing at candidhosting dot com
Billing phone number is 813-221-4429 ext 265 or toll free 877-248-9888 ext 265
Support email is support at candidhosting dot com
Support phone number is 813-221-4429 ext 707 or toll free 877-248-9888 ext 707
I am here in the billing office M-f from about 8 eastern time till between 4 and 5.

oh yeah, and Candid is in Tampa

After a little research I just confirmed that the account was cancelled 2-23-04, within 24 hours of the submitted request.

Good Luck Imajika and as we just discussed if you ever want to come on back just let me know and I will be happy to help you get set back up!:thumbsup

Why people stick with Candid is beyond me. Have people learned nothing from the Like Whoa fiasco? There were warning signs for months before they shut down and I see the same thing happening with Candid.

stfu clueless :1orglaugh

We are nothing like, "Like Whoa".
That is actually about the most hysterical thing I have read on here in quite some time.

Last time i checked (and i could be wrong on this) sales reps were for selling and techies were for support. Generally speaking sales reps are idiots who are trained on the product they're selling..

My uptime is awesome at Candid. They ahve been awesome at the little stuff lately.

BUT try and get a server set up. Good luck.

Here are a few links for some of you clueless newbies and lying Candid employees. Don't say I didn't warn you.

http://gofuckyourself.com/showthread...hreadid=169350
http://gofuckyourself.com/showthread...hreadid=169140
http://gofuckyourself.com/showthread...hreadid=161882
http://gofuckyourself.com/showthread...hreadid=147258
http://gofuckyourself.com/showthread...hreadid=150907
http://gofuckyourself.com/showthread...hreadid=128925

candid have clever sales reps

you got something against candid or what? yeah they have had problems and support was shit for a while but they have been sorting things out and they are much better now :)

Other than the fact that I had to move not one, but two servers full of sites away from them one night because they couldn't stay up? Perhaps because their support ignored me for nearly 48 hours when I had sites down? How about because when support FINALLY got back to me, they copped an attitude? They cost me a lot of money and sanity. If not for Jupiter Hosting, I would have been forced to fly to Florida and bitch slap everyone in the Candid office. Jupiter saved my ass.

I know people who are still there and still have problems. The word "better" is relative.

ok, everyone can have their opinion

Opinion? If it weren't for morons like you, there wouldn't be any scammers in the world.

you calling me a scammer or what? you little fucktard - got something to say fucking say it! you don't know me and I don't know you!

You really are a moron. I will explain my statement as you are obviously too dumb to understand.

I was implying that you are gullible. If the world were free of gullible idiots like yourself, scammers would have no victims. You are the kind of person that sends $10,000 to Motumba Brakkar who was exiled and needs help to move his millions. You are the kind of person who makes things like social engineering possible. You are the type of person who clicks attachments emailed to you by unknown persons. You are the type of person who will injure himself opening a door. Do us all a favor. Don't breed.

you are getting very annoying, I can get that you were trying to say I'm gullible because I use candidhosting with hardly any problems ever and you have had problems. as I said everyone can have their opinions. I do not want the word scammer put near my name & if you feel the need to put it with my name, then you will explain why clearly for everyone, (which you have now done). it seems that you are unable to take others opinions, lol you are on ignore, so no more messages as I can't be bothered to go through another browser window to reply to your stupid and un thought out comments

You, sir, are a moron.

can you say anything besides call me a moron for not agreeing with you? - STFU moron :glugglug

:1orglaugh

Now you're a lying, weak moron.

no you are on ignore, so it opens another window when I look to see what shit you're saying now, lol
lucky I'm still ill and have time to play with little children like yourself

:sleep

Ahh... I wonder if Billy Sue will tell Grammar Police that chemicaleyes is actually his father!!

I just CANT wait till next episode!

:1orglaugh :1orglaugh

Do all "little children" get you this excited? Now you're a lying, weak, paedophilic moron.

do you know how to hold an adult conversation?

Look back at the first thing you said to me. Did I start this? I think not.

Now you're a gullible, lying, weak, paedophilic, hypocritical moron.

yeah I said " stfu clueless " I stick with what I said.
anyway you are annoying and boring, end of.

Why put somebody on ignore then click to read the ignored posts?:glugglug

because of what the ignored person is saying about me, once the threads die down and away, his future messages shall just be ignored :)

I am too damb sexy to ignore.

This thread needs to stay on the front page for a while so...

bump!

if that's what you want, here's a little help for you - bump! :1orglaugh :glugglug

Thanks chump.

NP chump, anytime - bump!

Fuck Candid.