WebTitan |
01-14-2004 10:10 PM |
Quote:
Originally posted by greentea
what problems were you having with linkpoint?
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very first transaction that i tried to use with them was a nightmare. had the account for like 4 months and never used it (got busy with 50 other things at the time) and the very first transaction that i did took 2 weeks, 15 phone calls, 2 faxes and i still never got paid, but they took the funds from my customer.
when the account was setup, we said the average transaction would be $500-1000 (was told that this number was just a base for them to understand how our business works by the sales rep). The first 2 transactions were for ~$2k. after many phone calls, them calling the card holder to verify, calling the card holders bank, faxing them numerous copies of the invoices, etc. 2 weeks into it, i was told that it was still in for review because they were more than what i said my average transaction would be, and i would have to go thru some appeal type thing to get the average amount raised so that they would release the funds to my account. EVEN though they had already recieved the money from the card holders bank 2 days after the original transaction...i am rambling on now, but it was a nightmare and to make a long story short, the card holders bank suggested that he just request a refund, which they did and we went back to the old mailing me a check shit...lol
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