do ccbill/ibill/epoch etc offer "same fee for life" recurring billing?
 

I was a bit surprised to find out that if you change your rebill config with Verotel, it also changes the rebill prices for *existing* customers. I was doing a weekly special that dropped the price slightly, but now existing members are rebilling at that price. It's lucky I went down rather than up, some of my existing members would have been pretty pissed off if they were suddenly charged more. :(

With PSW the rebill amount was attached to the account, so regardless of whether I changed pricing they were always billed the same amount each month until they cancelled. This is how I expected it would work with Verotel...

Is Verotel the norm or the exception?

Sounds pretty shady, if you ask me.

thats fucked up shit.

i know ccbill has some problems with switching shit around like that.

with iBill, you create 'sub accounts'.

Our original Members signed up under our first sub account
being billed at $11.95/month

When we wanted to raise our price, to $13.95/month,
we just created a new sub account; as easy as changing
a couple ID numbers in the join button code.

Old Members remain on the old pricing plan / sub account,
until they cancel (or expire due to insufficent funds).

If they want to resubcribe, then they have to use the same
button code as all other new subscribers putting them on the
new pricing plan / sub account.

They never have with us :2 cents: