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How many months does Epoch hold your reserves?

:1orglaugh :1orglaugh :1orglaugh

YEARS!!!

Quote:

Originally posted by MrPheer
:1orglaugh :1orglaugh :1orglaugh

YEARS!!!

that's what I heard...

No one here uses them?

Quote:

Originally posted by MrPheer
YEARS!!!

Yea, probably. 3rd party sucks. Get your own merchant account and there's no such thing as reserve. Of course, that does come with more interaction and management and it's not for everyone.

It works for me.

:2 cents:

Quote:

Originally posted by Adult Site Traffic

Yea, probably. 3rd party sucks. Get your own merchant account and there's no such thing as reserve. Of course, that does come with more interaction and management and it's not for everyone.

It works for me.

:2 cents:

Yes, I reccomend having your own merchant account :)

*spam
Our acconts have a 10% 6 month rolling reserve.
What's nice is the 2.5% chargeback allowance.
Gotta incorporate in the EU for us, but we help set it all up.
/*spam

Once they have your money they don't part with it, even if your processing volume goes down.

They're currently holding reserves of 4 times my monthly volume. I've asked for a reduction and they refused, citing the contract which says they can hold your reserves until "18 months after your last transaction."

Considering that you have endless recurring even if you stop processing new sales, they can use the contract to keep your money forever.

There is nothing risky about my account. It has been YEARS since I did the volume they are reserving funds for. My chargebacks have always been under 1% since I started processing with Epoch in 98. I always used Epoch to bill new products (although only as gateway lately) and I used to recommend them to others. If they'll hold my reserves, they'll hold yours.

Epoch keeps your reserves even after your processing volume goes down, and that is the reason I no longer recommend Epoch.

Epoch also reserves more in the first place. Suppose you do $1,000 per week. CCBill would reserve 5% of your last 26 checks, or $1,300. Epoch would reserve a month's worth of processing, or $4,300. That's a big difference.

Quote:

Originally posted by wimpy
Once they have your money they don't part with it, even if your processing volume goes down.

They're currently holding reserves of 4 times my monthly volume. I've asked for a reduction and they refused, citing the contract which says they can hold your reserves until "18 months after your last transaction."

Considering that you have endless recurring even if you stop processing new sales, they can use the contract to keep your money forever.

There is nothing risky about my account. It has been YEARS since I did the volume they are reserving funds for. My chargebacks have always been under 1% since I started processing with Epoch in 98. I always used Epoch to bill new products (although only as gateway lately) and I used to recommend them to others. If they'll hold my reserves, they'll hold yours.

Epoch keeps your reserves even after your processing volume goes down, and that is the reason I no longer recommend Epoch.

Epoch also reserves more in the first place. Suppose you do $1,000 per week. CCBill would reserve 5% of your last 26 checks, or $1,300. Epoch would reserve a month's worth of processing, or $4,300. That's a big difference.

Hey Wimpy,

I appreciate the candid feedback. I took one look at their contract and spit my coffee out all over the screen. How anyone could agree to those terms is beyond me...