Good job Ibill
 

Its always irritated me how Ibill freely refunded peoples money without question. Seems their being a little more proactive with these assclowns. Here's an email I just received from Ibill:


Dear Webmaster;

I received a call from a representative of Wells Fargo credit card services
because one of your subscribers is claiming fraud. The customer is stating
they never joined your site in May of 2002 through current, although their
name, street address, email address, and their IP address traces back to
the ISP they used at the time of sign-up. All appearances are that the
cardholder and your subscriber are one-in-the-same.

What I need from you is the username and password information to access the account with your site. That, along with any other information could prove instrumental in defeating the fraud claim.

The subscriber information is as follows:

Subscription: ********
Email: ********
PIN: ********
Signup Date: 5/19/2002


Please let me know if you can assist with preventing the loss of your
revenues. Certainly let me know what else I can do to assist you in this
endeavor.

Cool shit way to go ibill:)

Wow, iBill does something productive for once? Cool :)

About fucking time to!!!

Good to see. The industry is plagued with freely giving in to "fraud".

Good work!

:thumbsup

No shit. Credit where credit is due...nice job iBill. :thumbsup

This is the 1st good thing ive heard about ibill

I wish other processors would follow their lead.

just copy all his log in times and all that , then send hiim a ass hole letter back that you will make this go legal for tring to froud you . And ask what did his wife finly find out , and now you want to get out ,. Fuck these kind of people ! :BangBang:

Ibill pulled through once again:thumbsup

:glugglug

Is there a list of every one that charges back that can be accessed by pay site owners. That way they can stop it before it starts.

How certain are you that the Email is from Ibill?

IBill has always been good to me.

I've used Ibill for 5 years and tens of thousands of transactions and I have never seen anything like this. The guy must really be raising hell to get this sort of response out of them.

He's asking for 18 months worth of refunds? I would sure hope that would set off some flags somewhere. Sounds like the fucker needs Christmas money.

Wow, sounds fishy to me, call Ibill and verify the e-mail they sent jsut to be sure. Never heard of a processor doing that before... But then again 18 months of refunds is a little fishy.

V

Sounds like someone trying to scam you out of a pass for the site to me.

wow thats fantastic response! :thumbsup

Aye, that is what I thought after reading the email also.

V

good deal

Yeah I don't think that your rep, or even the fraud dept would refer to you as "Webmaster" unless that's your name :P, most of the emails I've had from them, they have always been personalised.

Though, if this is the way that iBill is now doing things, it's good that they are actually doing something good for us.

Ibill's still around?

:1orglaugh

:thumbsup

thats nice :d

Check if the email comes from the ibill server.

Did you have such subscriber?

if it's a valid email hell yes. He must be something like Bin Laden of chargebacks.

nice ibill started to provide service good service :)

That's what I was thinking..... :(

if this is really Ibill emailing you, then my hats off to them...
about time they do something right

:winkwink:

If this really did come from Ibill, then :thumbsup

Yes it was definitely from Ibill and yes I did have the subscriber in question.


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