Hosts that guarantee 24 hour support * and deliver it.
 

Come on..... its no use to me if the host as icq lit up 24/7 but no one on icq to deal with the complaints....

so from a customers point view only please post hosts u use with this type of service.

ANY providers that post here will be automatically ignored.

I suggest http://www.brightservers.com
Matt or Mike is always on to help me out..

Phatservers usuallly fixes or adds or whatever i need within a few minutes.

ISPrime! Absolutely

candid ... I really mean that !!!

Phat Servers service has been great for me so far. Mike responded in a few mins whenever I emailed him about something.

isprime fo shizzle

Prohosters has worked on our servers whenever they were needed (including Xmas morning, Sundays and updating only from a 5-7AM window). I am going to get flamed for saying this, but Prohosters has been a fantastic host for us.

I have heard that the virtual hosting situation with PH is not comparable to their dedicated solutions.

well dedicated is what we need. any comments on jupiter?? we have dedicated with them and want to knwo if its worth moving majority of our stuff over.

rackspace.com is what your searching for.

but, ...you'll pay for that kind of quality. From their 100% uptime gaurantee, to their network infrastructure, to their 24/7 support, it's not cheap.

Hosting is a part of this business that's to important to deal with any other form of communication but the phone when there's a problem...unless the issue is minor ofcourse. But even then, i would rather talk to someone.

Support is at the phone 24/7, 365 days a year, waiting to work. Always there, no matter what. Their slogan is 'fanatical support.' Obviously you can email, or use their ticketing system, but why. Just pick up the phone.

Been with them a bit over 6 years. The only time i've ever been down all these years is when I do something stupid...like try and play admin or something.

isprime is just ALWAYS there

:angel

Isprime 24-7 365:thumbsup

Jupiter.

Dreamhost has great support and it's always up, I use it and love it!

you have to be the largest referral whore I have ever seen, its almost disgusting, same fuckin reply everytime:1orglaugh

Webair.

we use rackshack for everything, works well for us

Man, I don't own a hosting company, I am a customer of them, but a happy one, otherwise I wouldn't use them any longer.
There is a difference between a customer and the owner or employee of such a company, when recommending hosting.
For the technical details, you just have to click a few times and read what they offer, it's that easy. :)

www.realitychecknetwork.com - Had shared there and this week going dedicated most definately.

The support went WAY beyond average support issues, these guys KNOW their shit inside and out.

They just kick ass......:thumbsup :thumbsup

RackSpace
They have the best support team:thumbsup

we will wake up in the 3 o'clock in the morning to deal with our customers problems ;)


check out http://cmexhost.com and call me or icq me.. if interested

I never said you were, but you are still the referral whore of the world. I can pull up 100's of threads were you are pushin topbucks etc etc. I bet you dont even run sites, I get a kick out of it. Relax, whorin is good for ya

Isprime... I'm from EU so I'm online most of the time when America sleeps and even than the tech support is supperb:2 cents:

I've heard webair is pretty good with their support. I currently host on webair and their service has been so amazing that i have never had to use their support to know what its like.

(I pay for my bandwidth)

http://www.geocities.com :thumbsup

icq'd you darren :)

How much is the bet? You are 100% sure, make it a big bet, please! :warning

WEBAIRRRRRRRRRRRRRRRRRRRRRRRRRR