anyone else having problems with epassporte
 

to cut story short, basically i got my account suspended because they didn?t have my phone # on file, i called them 7 days ago, and they told me your account will be activated still nothing, i called them 2 days ago asked them what happen, they told me no zip code on file, so now its been two days my account not activated and no response from support. how do you deal with them ? how do you get them to activate my account ?

Kind Regards, :helpme

Why not make sure you've confirmed ALL the information the have instead of confirming it one by one, if it still happens then drop them.

everytime i call they tell me its all good just wait few hours for activation. :feels-hot

i am droping them

I'd suggest you email me your account name and I'll have someone look into it for you.
[email protected]

you got mail

Kimmy its been over 10 hours still no answer from you, any news on my account ? or should i consider dropping you guys for lack of support ? :feels-hot

Support of epassporte works very-very slow.

as usually i wait the answers on my e-mails for 1 week.

apr 2003 i've made the order of visa electron, but i've received this card only aug 2003. only 4 months waiting...

Less and Less programs let you pay with it:(

Hello Doomed,

Please give me a call at 310/577-2439 and I will take care of your problem asap.

Thanks
Amparo Alcarez
Sales Manager
Epoch/Epassporte