I fucking hate Best Buy
 

Ok, I bought a laptop 2 years ago with the Performance Service Plan, which included the No Lemon Policy (After you have needed 4 repairs, they will give you a brand new computer).

I have brought my computer in for:
1)replaced CPU (probably expensive)
2)replaced motherboard ($440)
3)replaced memory or something valued around $730 (current repair)
4)replaced battery ($100)

Now, these cocksuckers are saying I've only had 3, because the battery doesn't count as a repair. Those little grunt assholes have told me on 3 different occasions that the battery FOR SURE would count as a repair. So, now I need another repair to even get the new computer (whenever I get mine back from this fucking repair).

Anything I can do?

How long does your plan last?

take a hammer to the monitor and tell them you need a fourth repair.

Don't buy computers from Best Buy:2 cents:

July, 2004

go there,get a manager, and go nuts, but in a calm way.. dont cus dont get mad, just get loud.. tell this if this is the way you are going to be treated then you dont have a problem taking your biz elsewhere
and if that dont work, just pay the repair bill and count it as a loss

make sure u go in when its really packed and interupt sales people when they are busy with people saying " i had this deal and they wont fix it, i wouldnt buy from here again "

go straight to their business.

Jeez, a battery is not a fucking repair item.

They only last for so long then you have to replace them. Seems like you've had it 2 years so I see why they don't count it as a repair item.

Get a life man. It's people like you who make it harder for those of us with real problems.

Best Buy encourages employees to lie about things. Always check with a supervisor at the least.

Depending on your plan you may need to microwave your computer for a second or two, and tell them it fried so you can get a new one.

Well with the amount of prb's you've had so far it'll prb. break again by then.

Then you can get your new laptop.


Or just break it yourself now.

that is a good idea.. might as well get a brand new lappy outta this deal and make them eat this one

I've been buying electronics from Best Buy for years. Always get good prices and have never had a single problem with anything I've bought there.

:thumbsup

Might have to take out the old 9V battery with 2 wires to the hard drive :)

I hate Best Buy

I bought a video card for my little brother for his birthday a few months ago from Best Buy... only it turns out he had bought a new one the week before.

So I head back with my reciept and the unopened vid card. What should have been a simple "alright, the reciept is valid and the item is unopened, give him a refund" turned into fucking 20 questions with the manager.

I was so pissed off by the time I left that place... I couldn't fucking believe that he grilled me for 5 minutes about the card.

Lesson learned... I hate Best Buy managers.

as bad as it is... i work for bestbuy... so i know what ur doin bro.
i hate their policies and whatnot.. but there are ways around all their service plans... just short something out every few months and u get new shit. ive done this with my camcorder... i bought a jvc for $900... sent it in twice for actual problems...(head replacements) then once broke the ejecting mechanism and then once the battery terminals.. i poured a small amt of acid on it to corrupt it... i wind up 16 months later with a brand new canon camcorder worth $1100 hehehe.

so yea.. open the case up.. fry the HD.. and u will get a new one...


ant BTW management is fucking retarted... our last sales manager only had a GED :1orglaugh

would you like some cheese with your whinin' ?

Talk to calm. I'm pretty sure he can get you a new one. Or at least make them cry.

welcome to the club, best buy fucked me over many many times. Don't worry i got them back for 2x what they did to me. :1orglaugh

:1orglaugh

best buy sux :2 cents:

so, anyone interested in buying my new computer when i get it?....it'll be brand new in box, HP.

I bought it on Ebay!