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-   -   Candidhosting.... better service lately?! (https://gfy.com/showthread.php?t=178436)

Daymare 09-22-2003 06:08 PM

Candidhosting.... better service lately?!
 
I have been with them for years and in the last 2 years, they have sucked with tech support.

BUT, since they were recently bought out, and are apparently are in the process of hiring more tech support, the last 3 times I have email ticketed and or called, it's been 2-3 times faster than normal getting results.


A sign on good things to come?

If you have dealt with their support lately, have you noticed the same things?

Please let me know.

Juicy D. Links 09-22-2003 06:09 PM

no comment

FlyingIguana 09-22-2003 06:14 PM

i tried to get them to do stuff over a month ago and i haven't heard back yet.

cosis 09-22-2003 07:16 PM

I was pretty impressed the way they handled a problem I reported last night, it was resolved pretty quickly

Neriah Davis 09-22-2003 08:15 PM

After working some kinks out this summer, it's been smooth sailing with Candid since they were bought out

CSM-101 09-22-2003 10:20 PM

Quote:

Originally posted by Daymare
I have been with them for years and in the last 2 years, they have sucked with tech support.

BUT, since they were recently bought out, and are apparently are in the process of hiring more tech support, the last 3 times I have email ticketed and or called, it's been 2-3 times faster than normal getting results.


A sign on good things to come?

If you have dealt with their support lately, have you noticed the same things?

Please let me know.

Its the tip of the iceberg...more to come very soon.

As well as a newslestter to be sent our shortly updating some recent changes, upgrades and a taste of things to come.

ICQ me if anyone wants to talk turkey....or servers :thumbsup

jeroman 09-23-2003 01:50 AM

Yes, much better now - actaully it is very good now.

ICQ support rocks in 90% of the cases even weekends and
since I'm in sweden it's usally night when I call.


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