Hey CCBILL!!!
 

Can we please get the stat situation under control? If not.. can we get an explaination of what is going on and when it will be fixed?

Not only are stats down, but it seems to be effecting our affiliate traffic and sign ups in a pretty big manner. You know I love you guys, but I am suprized that there has not been much, if any information passed on regarding this problem.

Thanks

See cut and paste ( :) ) from corvett in this thread

http://bbs.gofuckyourself.com/showth...hreadid=165432

NEWS:
Affiliate Report System Currently Undergoing Maintenance



Effective immediately, the CCBill Affiliate System is undergoing maintenance which affects your ability to view your Affiliate Reports. Your Affiliate Account information continues to be logged and stored, and will be available for your use prior to 12:00 am (Arizona Mountain Time) on Tuesday, August 19, 2003.



Thank you for your attention to this matter.

Yes... I read that, but that was for the affiliate admin. Sponsor admin is down also and sales have droped of since the main admin went done also. I think it would be a good thing to CCbill to start a thread about it or email there clients on this matter.

Info is a good thing. Jeff happy when he has info! :1orglaugh

Lots of good traffic goin to waste.

Maybe and maybe not.... no one has told us yet.

affiliate links should be working, if that is not the case, let us know

Ive tested all of our affililate links and all are clicking through correctly. Its the main admin. https://webadmin.ccbill.com/ that is not working and showing an Error upon login. Everything is clicking through fine... that is not the current issue.

Agreed
This is what i get when trying to log in

Error Error: A server error occurred. We apologize for any inconvenience.

same thing here... whats the deleo
seems as if sales have stopped here

yep... same here and the same everywhere else. I talked to Mark a couple hours ago and they say the are on the problem and it will be fixed. Sales are being logged from what he tells me and should batch once the system is running again. Its the first time I have seen them go down for the day in two years.

so are we getting sales right now or not? I have not gotten an e-mail all fucking day..... and I am all about ccbill..... I even got ccbill tattoed on me.....

yes... according to Mark we are and if Mark says so.. its go enough for me.

When it was down this morning then fixed, we had an email box full of confirmation sales emails, but none before that for today. We have not had one email sice it went down again at about 2pm est. We expect to be over run by emails again, once it is fixed.

strange.... I hope it's fixed soon.... any word on what it is excatly

I'm getting ccbill sales emails, but its not the same as normal.

:feels-hot

when the heck are we going to be able to see what kind of damage your causing our pocket books....

GloBill, PayPal, IBill, Visa..... and now questions about ccBill - Is this a CIA covert operation to kill the adult industry?

Damn it was supposed to be working by now.

i've been getting killer sales and rebills all day w/ ccBill on my paysites, whats the problem you guys are having? earlier i had some issues w/ timeouts when trying to view transaction lists, but its been working fine for hours now.. ? ~

hop on icq for a sec bro :)

Internal server error, can't check stats.

Stats are only half working for me.
But at least I am getting up sales etc - Up on average - So looks like everything is getting logged as it should be.

bump.

I have been attempting to sign up for some new sponsors this morning, but it seems this Internal Server Error thing will not let me.

fuck.

:(

Hope the poblem was solved for you Jeff,CC Bill is usually the Good old faithful.

Yeah... I'm sure it will be resolved, but it has not been as of yet. They are a very faithful company and I'm sure it's on its way to being resolved.

It has been made clear that affiliate sales and info are being logged, but its spooky to see our affilate sales drop by 80% in one day and 100% so far today.

let me see whats going on, be back in a sec

Cool

Andre

yeah, still get internal server error .... 11:07am EST now....

We are still finishing the maintenance and upgrades to our affiliate system that we began yesterday. We have attempted to inform everyone by posting messages within the webadmin and through a pop-up for affiliates. The only system affected is reports related to affiliate transactions as of the last two days (both in the webadmin and the affiliate reporting system). All tracking and logging of sales is occuring.

Once the maintenance is complete, you will be able to see your stats for the last two days. Any reports you run without the affiliate information should still be functioning properly. Also, any reports run with date ranges prior to 8-18-03 should also return data. We are attempting to finish the upgrade as soon as possible, and will try to keep everyone informed through our normal channels.

We know this is an inconvenience, but we would rather have report features down than lose current and future transactions due to non-maintained and upgraded systems. Thank You for your patience.