Problems with StormPay ?
 

Anybody else having problems with Stormpay ? Requested with draw to our bank last monday, and its still in pending! Attempted to cash out to there Global credit card and its says, system currently not available...
wrote emails with no response...

damn is this another payment operator gonna hit the wall ? :mad:

We have used Storm Pay with out one prob, but we are in the US. If you do a search on here you will find a 800 nuber you can call!



:2 cents:

try Trish in customer support

[email protected]

stormpays fees are obscene on both sides of every transaction, booo rip off

You think so?


:(

I don't think you know very much what you're talking about.


STORMPAY Current Rates:

Open an account: FREE

Send or Receive

Send Money: Free
Receive Money: 2.9% plus $0.39 per transaction

Withdraw Funds

Check by mail: $2.00
Electronic Transfer (US Customers): $2.00
To Global Pay Card: $2.00


Deposit Options

Money Order: Free
E-Gold: 3%
NetPay: 3%
E-Check: $2.00
Credit Card: $2.00
Walk-In Funding: Varies
Other Options: Varies

To Open A StormPay Account Click Here

Thank KRL I didn't think they were to bad!


:thumbsup

KRL are you jewish? :1orglaugh

k thanks for the email will also give em a ring.
:thumbsup

damn now cant access our stats, Im sure something is going wrong with these guys...hope im wrong...couldnt bear another fucking processor going down,,,no matter how small... :mad:

What about this then? I gave a customer a refund, he still has not recieved it (though it still got docked off our account). I dont trust these stormpay guys, nope.


----- Original Message -----
From: FTVGirls.com
To: chris
Sent: Saturday, August 09, 2003 1:31 AM
Subject: Re: Account Number 124643 re today's order


Just remember that, because it means they ate the money. They did not give the customer his money back, and they docked it out of our account. $150 bucks. A message board post might be good on that one...
----- Original Message -----
From: chris
To: FTVGirls.com
Sent: Saturday, August 09, 2003 1:19 AM
Subject: Re: Account Number 124643 re today's order


well i have to say that this is some bullshit. yay for stormpay!!!! woo hooo :(
----- Original Message -----
From: FTVGirls.com
To: Steve
Cc: FTV
Sent: Saturday, August 09, 2003 12:51 AM
Subject: Re: Account Number 124643 re today's order


Oh yes, this means that we both get screwed, because they deducted that money off our account.

To Chris: Keep this in mind about stormpay.... refunds seem to 'disappear'.

-Rob
www.ftvgirls.com
----- Original Message -----
From: Steve
To: FTVGirls.com
Sent: Friday, August 08, 2003 8:33 AM
Subject: Re: Account Number 124643 re today's order


Hi again Rob,
Stormpay won't return my email... I think I'm f_ _ ked!
P.S. remind me not to use Stormpay again.

Steve
----- Original Message -----
From: FTVGirls.com
To: Steve
Sent: Sunday, July 27, 2003 11:32 AM
Subject: Re: Account Number 124643 re today's order


Hi Steve, have you tried contacting stormpay? The money you paid was no longer in our account the moment I submitted for a refund, though I must say stormpay has not been user friendly to us either. There is nothing more I can do, but what I do know is that they sent me a cheque by mail when we did get our first (and last cheque) from them.

On my end the best I can do is give you extra compensation as in long term website membership.

-Rob
www.ftvgirls.com
----- Original Message -----
From: Steve
To: FTVGirls.com
Sent: Sunday, July 27, 2003 7:31 AM
Subject: Re: Account Number 124643 re today's order


Hi again Rob,
Its been over 3 weeks and I haven't received a cheque or deposit on my credit card.. Can you help me track down my money?
Steve
----- Original Message -----
From: FTVGirls.com
To: Steve
Sent: Thursday, July 03, 2003 9:16 PM
Subject: Re: Account Number 124643 re today's order


I'm guessing they refund your credit card you used? Usually with our main processor ccbill it takes 7-10 days for it to reflect on their card. But its the first time I've done it with stormpay.

-Rob
www.ftvgirls.com
----- Original Message -----
From: Steve
To: FTVGirls.com
Sent: Thursday, July 03, 2003 2:37 PM
Subject: Re: Account Number 124643 re today's order


Hi again Rob,
Just one more thing... I took "Stormpay" to the point where I got this Notification: "This is to inform you that the $166.50 USD withdrawal request you made was sucessfully sent." Does this mean that they are going to mail me a cheque?
Sorry for all the trouble.
Steve Lundy

----- Original Message -----
From: FTVGirls.com
To: Steve
Cc: michael
Sent: Wednesday, July 02, 2003 3:27 PM
Subject: Re: Account Number 124643 re today's order


Hi Steve, I can do that for you then. Do not worry about returning them. We send out 2 or 3 of these vids a day, but its rare we have this problem. My apologies again, but I am clueless as to this point why its doing that.
I submitted a refund to your account now.
Refund successfully processed.


Transaction Details






Id: 451xxx
Related to: 451xxx
Type: Payment
Status: Refunded
Date: Tue, 10 June 2003
Time: 10:24:26



From: -
Name: -



To your email: [email protected]



Amount: $155.00 USD
Fee: $-4.88 USD
Net: $150.12 USD

----- Original Message -----
From: Steve
To: FTVgirls.com
Sent: Wednesday, July 02, 2003 7:43 AM
Subject: Re: Account Number 124643 re today's order


Hi Rob,
could I return them for a refund? (and if ever Janelle is in the Maritimes...) (And yes, I used my DVD player on the weekend and it works fine.)
Sincerely
Steve

this sucks, no answer to 5 emails. We pulling em of all our sites.
Here we go again,,,,another bites the dust ?
im so fucking tired of this shit. Continually getting rammed up the ass for our bucks. :mad: :BangBang:

fuck, 4 emails no answer and left ringing ??? :mad:

hm... not so good

They are very helpful if you call their support. I changed my pass and could not login so emailed help about 5 times, no replies so far... but when I got this list and contacted login, they got back with me asap.

For Sales Please send an email to: [email protected]
For General Support Issues: [email protected]
For Fee Related Questions:
[email protected]
For Funding and Transfers: [email protected]
For Website Problems or Questions:
For Login and Password Issues: [email protected]
For Account questions or Issues: [email protected]
For Technical Support/Website Integration and scripting: [email protected]
For Affiliate questions or problems: [email protected]
For Chargebacks: [email protected]
For Globalpay Atm Card: [email protected]
To Report Spam: [email protected]


StormPay.com
1690 Golf Club Ln.
Clarksville, TN 37043
1-931-647-8750

hope this helps

i have heard some bad things about stormpay

Great Info Digifan :thumbsup

Stormpay should make all of these links & that number readily available on the site.

I think they've got some e-mail problems, maybe an over-filtering host or something. They don't receive any of the e-mails that I send them but once I got hold of the 931 # customer service was a breeze. They are very helpful on the phone.

use their ticket support system

stormpay.com is down

stormpay is suspected to be owned by same guy that owns evocash.com, investigated and wanted by german and dutch authorities for fraud, USD400k lost.

have links to court documents too.

No, they are updating servers. You can still access ok with the numeric DNS.

https://64.224.206.130/stormpay/index.php

they have sent out this email:


Hello StormPay Members,

At this time we are experiencing a temporary problem with our nameservers. Over the next 24 - 36 hours there may be times that some of you are unable to reach the StormPay domain. Most should have no problems at all. If you are one of those unable to reach the StormPay server, a temporary solution to this problem is to paste the site IP address directly into your browsers address bar. Doing this will allow you access to your account.

The IP address to paste is: 64.224.206.130

AND you MUST use https://64.224.206.130/stormpay/index.php (for secure connection), OR http://64.224.206.130/stormpay/index.php (for WebTV users) to be sure to reach the StormPay server.

Again, this problem is only temporary and we are working diligently to get it resolved.

Thank you for choosing StormPay,
The StormPay Support Team