hosting experts please help
 

If you have a dedicated server with two domains hosted on it, how can one website load fine but the other is down. I contacted tech support but it's been like 3 hours and it is still down. Can anyone explain how that is possible?

you got canned

Can you ping the site that is down? Does it resolve? What happens when you go to it?

I know didley squat about hosting. That's why I depend on the tech support. How do you ping a site?

open a dos window and type

ping domain.com
or
tracert domain.com

start->run->cmd->ping www.urlgoesher.com

icq me.. it is probably just something wrong with dns

Man, that sucks. Hope you get it fixed up.

If you want, just post your un/pass to your server and I'll take a whirl through it.

:BangBang:

:glugglug

Ok I pinged the sites.

The domain that is down says:
Request timed out:
The domain that is up replies fine.

But how can one site be down and the other up when it is one the same server?

Thanks for any info.

Who is doing your DNS? You, or your hosting company?
Sounds like DNS hasn't been set up for the site that is down. :2 cents:

The hosting company is doing the dns and the site has been fine until today.

Try going to it with a browser, post what it says.
It is either Apache not set up properly, or DNS.
If it was working this morning, and nobody touched anything, it is more than likely a DNS issue. Tell them to look at your zones, and restart named. :2 cents:

@echo on

@ping 111.111.111.111
@ping 111.111.111.111

Copy paste to .txt Rename to .bat then double click