Getting ignored at XloveCash support

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  • TypeinNL
    Confirmed User
    • Dec 2019
    • 36
    #1

    Getting ignored at XloveCash support

    Hi,

    I have this whitelabel with paying customers and need a urgent update the be processed. I have send already emails and Skype and i can see when the support ticket is opened but i am getting ignored. It's about indexing only 1 FR page with french language for all countries and for some reason the old setting was changed when i did a update before and now Google is indexing the same page on other languages giving duplicate warning and i am risking to lose position in SERPS.

    Yesterday 50% down in clicks and Google is sending a message about duplicate pages etc so i need this update in the settings ASAP.

    Thanks.
    Tags: None
    • CaptainHowdy
      Too lazy to set a custom title
      • Dec 2004
      • 94152
      #2
      acwm.biz is around. Hope he sees this.

        Comment

        • TypeinNL
          Confirmed User
          • Dec 2019
          • 36
          #3
          Thank you Lisa for approving the update to the whitelabel. It's been late at night at friday to saturday in EU so not expected the kind email response / update. Yes for French and some Canadian traffic XloveCam is the best place to send your traffic. Support quality depends heavily on the person opening and answering your ticket... i am lucky with Lisa because some other tickets got ignored.

            Comment

            • CaptainHowdy
              Too lazy to set a custom title
              • Dec 2004
              • 94152
              #4
              Originally posted by TypeinNL
              Thank you Lisa for approving the update to the whitelabel. It's been late at night at friday to saturday in EU so not expected the kind email response / update. Yes for French and some Canadian traffic XloveCam is the best place to send your traffic. Support quality depends heavily on the person opening and answering your ticket... i am lucky with Lisa because some other tickets got ignored.
              The power of GFY ? ?

                Comment

                • TypeinNL
                  Confirmed User
                  • Dec 2019
                  • 36
                  #5
                  ;) might be, i don't know for sure, could be she just replied to a unanswered / open ticket in the system.

                  I am just happy about the update been processed.

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