Black hotel employee’s response to woman who calls him the N-word
 

https://i.imgur.com/yauSLtW.jpg

A black hotel employee filmed himself discussing with a woman why he’s denying her service after the woman called him a "f***ing” N-word on the phone.

Craig Brooks, a 26-year-old guest service employee at a Holiday Inn Express in Austin, Texas, spoke with INSIDER about the incident.

After taking the unnamed woman's credit card information to book a room, she said she would be there within 10 minutes. Brooks responded he would see her then, but didn't hang up the phone right away.

According to Brooks, the woman said "that f***ing [n-word]" while still on the line.

When the woman showed up at the hotel, he calmly explained to her — in a now-viral video, which he filmed on Snapchat and uploaded to Twitter — that she would not be permitted to stay at the hotel.

"I need to stay here. My mother died," the woman says in the video.

"I understand that, but you called me a f***ing [n-word]," Brooks responded.

The woman said she was sorry several times, to which the employee explained, "You weren't sorry when you said it to me on the phone... It's above me now."

Brooks had already phoned the hotel's management and informed them of the woman's racist remark. He was told that the hotel has a zero-tolerance policy of racism towards employees.

The rest of the woman's family had already booked and checked into rooms at the hotel, but with his employer's permission, he directed the woman to another nearby inn.

"There's a Best Western next door," he explained.

The video, initially shared on Sunday, resulted in both "Best Western" and "It's above me" to trend on Twitter on Monday. Naturally, social media users pulled through with some epic jokes regarding the two phrases.

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Fair enough.

Funny, this kind of backfired on the him when they dug through the dude’s twitter history and found all kinds of old derogatory trans tweets.

Kind of hypocritical to cry racism when you’re a bigot yourself.

you act like because there is some other shit in his twitter that excuses her behavior! :helpme:helpme he called the higher ups. end of story.

So what. He hates on trans, she hates on blacks. Same shit.

"N-word"??? WTF is this? A forbidden nuclear missile or what?

No other word can bring the snowflake tears like the n word.

I'm frequently shocked that when one American of colour meets another, more often than not the greeting is.. " Sup Nigga ", See that a lot in Virtual 3d worlds online.

I'm from NZ, its deeply offensive there, things like this would happen in you said in public

shocked why? it has nothing to do with you. this is not in the nz

Because you - the US people are fuckin' racists. Both black and white ones.

I totally agree with the guy in the linked video, he handled the situation well, she deserved more.

I just don't understand why a coloured person calls another coloured person.. N

In NZ culture it is a highly offensive term, not just when a white person says it to a coloured person but any time the term is used out of explaining history.

American male coloured teens.. use it as a greeting frequently online "Sup Nigga", Its not done to be offensive, took me a while to learn its just a greeting and conversation continues... and that shocks me, because I'm waiting for the gun fight to erupt.

Look at you defending the hateful lady by being an SJW for trans when multiple times here you said how much they discuss you and make you want to turn your back on the LGBT community :1orglaugh:1orglaugh

You guys always try to minimize the hateful things you do and trying to equalize them and say everyone else is like this so it's okay that I am as well.

The reality is not everyone else's is as hateful as you and not everyone calls people the n-word and derogatory hateful names while they're working just doing their job.

if you think a total stranger doing such a thing is ok... you are lost :2 cents::2 cents: no matter it's over. who the hell goes racial while booking a room? she's lucky she got someone non violent :2 cents::2 cents:

I never said I was disgusted by it. I don't give a fuck what a grown adult does. If you're a male and you want to cut your dick off, go for it. I think the DRs are preying on people and I think it should be treated as a mental illness. What disgusts me is the sexualizing of these "drag kids." It's unreal. I just saw some 9 yr old boy who thinks he a girl parading down the street in a short skirt with heels. These kids need to be taken away from their parents.

I used to be pro gay rights and I'm slowly turning my back on that shit because it's being taken way too far. I see kids being pumped with hormones and these 'nomap" kiddy diddlers pushing pedophilia as a sexual orientation. FUCK THAT.

I was just on reddit where there was a thread about these non-offending pedos (nomaps) and I said if I caught one around my kid they'd be on life support and it has 100 down votes in 10 mins. Just goes to show these fucking losers are pushing that shit.

Yes we know:

You used to be Pro black until the blacks drove you away from supporting them.

You used to be Pro Latino until the Latinos drove you away from supporting them.

You used to be pro-gay until the Gays drove you away from supporting them.

You used to be proud you until the Jews drove you away from supporting them.

You used to be pro-muslim until the Muslims drove you away from supporting them.

Haters always have an excuse for being ignorant racist anti smedick anti-gay xenophobes and they always blame it on the people they discriminate against when really the hater is to blame for his hate & ignorance... nobody else.