These people have me so pissed off right now. They have not paid last 5 payment periods and I still don't know why, other than it strongly looks like they want bully us into creating more whitelabels/send more traffic first before releasing our payments.
We have been with d'agency/adultcompany/xcams-partners/camspower since 2010 without any problems.
Not to get into much details when we moved from Netherlands to Aruba we encountered insane valuta change/wire fees on receiving wire transfers on our new business bank account. Switching to firstchoicepay gave problems, because camspower has dollar and euro accounts, and we couldn't get paid in euro on our dollar card. Camspower was very unwilling to help switching our euro account (an account they created with our info from one of their other programs) to dollar, and in the end they stopped replying.
We ended up with multiple accounts at camspower and only wire transfer as an option when payoneer died. Fine, besides a waste of transfer fees, not a huge deal. But that's the reason why we really didn't focus on building more traffic for camspower
So they didn't repond to our request to help with payments, They did however keep mailing me asking about more traffic and creating more whitelabels.
Now i have good longstanding relationships with many programs, who go the extra length when you have a request/problem. In return I have no problem promoting their new sites/updating our sites according to their request.
But this has to work both ways!
Last year they stopped paying on one account:
At that time seemed like nothing suspicious. I have told them I'm not interested in changing our sites payments were fine again after that
So about 6 weeks ago I discovered on one of our accounts they stopped paying. Opened the following ticket:
So they say they aren't holding my payments because I don't reply to their mails, yet they also don't say why I'm not getting paid and ask me to reply (again) tot their mails first. I have clearly answered his mails questions. Then they proceed to start asking about my traffic source. Still no straight answer to why we aren't getting paid.
So now the reason is why we have 2 accounts I send him the chat I had with camspower to show him that it's actually camspower who advised me to open another account.
After that they didn't reply anymore and on top of that also stopped payout on our other euro account
My last message today:
I have removed affiliate manager name because I don't know if it's actually he who keeps us from getting paid and his name pops up on a lot of industry boards so I don't want to create undeserved bad rep for him.
I still don't know exactly why we aren't getting paid. But if holding payments is their way to force affiliates to get them more involved with the program that would a strange tactic.
And they basically have you by the balls because they have your money, the only thing I can do is post this on as many related sites I can find. I'll also ask them to reply here
We have been with d'agency/adultcompany/xcams-partners/camspower since 2010 without any problems.
Not to get into much details when we moved from Netherlands to Aruba we encountered insane valuta change/wire fees on receiving wire transfers on our new business bank account. Switching to firstchoicepay gave problems, because camspower has dollar and euro accounts, and we couldn't get paid in euro on our dollar card. Camspower was very unwilling to help switching our euro account (an account they created with our info from one of their other programs) to dollar, and in the end they stopped replying.
We ended up with multiple accounts at camspower and only wire transfer as an option when payoneer died. Fine, besides a waste of transfer fees, not a huge deal. But that's the reason why we really didn't focus on building more traffic for camspower
So they didn't repond to our request to help with payments, They did however keep mailing me asking about more traffic and creating more whitelabels.
Now i have good longstanding relationships with many programs, who go the extra length when you have a request/problem. In return I have no problem promoting their new sites/updating our sites according to their request.
But this has to work both ways!
Last year they stopped paying on one account:
At that time seemed like nothing suspicious. I have told them I'm not interested in changing our sites payments were fine again after that
So about 6 weeks ago I discovered on one of our accounts they stopped paying. Opened the following ticket:
So they say they aren't holding my payments because I don't reply to their mails, yet they also don't say why I'm not getting paid and ask me to reply (again) tot their mails first. I have clearly answered his mails questions. Then they proceed to start asking about my traffic source. Still no straight answer to why we aren't getting paid.
So now the reason is why we have 2 accounts I send him the chat I had with camspower to show him that it's actually camspower who advised me to open another account.
After that they didn't reply anymore and on top of that also stopped payout on our other euro account
My last message today:
I have removed affiliate manager name because I don't know if it's actually he who keeps us from getting paid and his name pops up on a lot of industry boards so I don't want to create undeserved bad rep for him.
I still don't know exactly why we aren't getting paid. But if holding payments is their way to force affiliates to get them more involved with the program that would a strange tactic.
And they basically have you by the balls because they have your money, the only thing I can do is post this on as many related sites I can find. I'll also ask them to reply here
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