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-   -   Email Ticket System (https://gfy.com/showthread.php?t=130294)

Claude 05-02-2003 03:47 AM

Email Ticket System
 
I need something that will take incoming email to a specified email address and save them to the server, much like a ticketsystem.

I donīt need an entire ticketsystem, just to get the emails saved to the server as a txt-file. I can manage the rest from there and program the stuff in need from there., but getting the bloody things saved to the server without any manual works is my big problem. (PHP or Perl, thank you)

Please point me in the right direcction, thanks :)

And yes, I have been doing this:
http://www.website-velocity.com/ask.htm
before posting here :)

kad 05-02-2003 04:16 AM

Bugzilla will do this for you. Its ment for software delopment, but could be easily used to run a helpdesk.

http://bugzilla.mozilla.org/

There is a email interface to adding bugs.

As Bubs from homestarrunner.com would say..."check it out check it out check it out check it out check it out check it out check it out check it out .."

I need sleep :(

kad 05-02-2003 04:18 AM

I think I totally misundetstood this post.

Sorry, Im ghey. :(

kmanrox 05-02-2003 04:27 AM

to handle gallery submission confirmation ?

Claude 05-02-2003 05:36 AM

No, I want people to forward the spam the recieve. Iīm building a spam-archive.

Yeah, I know - Crazy idea, but itīs the truth :)

Thanks for the input above, Iīll check it out....but I would appriciate more input from the rest of you...

Claude 05-02-2003 08:12 AM

The link above didnīt really help me, anybody got some input ???

CGI 05-02-2003 12:36 PM

A few from a quick search on Freshmeat.net ..

archivemail:
http://freshmeat.net/projects/archivemail/

archmbox (archives mbox style mailboxes):
http://freshmeat.net/projects/archmbox/

Lurker (looks pretty sweet, actually.. might check into this for my own uses lol):
http://freshmeat.net/projects/lurker/

mbox2mysql (not a text file, but archives mbox format E-mail to mysql):
http://freshmeat.net/projects/mbox2mysql/

Mirphealy Mail Archiver (this one is in PHP):
http://freshmeat.net/projects/mirphealy/

Probably not exactly what you need... but a place to start. If you are looking for a ticket tracking system (which you said you aren't, but I looked at the thread to see what people were recommending)... the few we use are;

PerlDesk (decent, a few problems though but easy to work around):
http://www.perldesk.com/

RequestTracker (pain in the ass to set up, but very very nice):
http://www.bestpractical.com/rt/

The nice thing about request tracker is that there are a lot of 3rd party reporting modules, etc written for it... 99.9% of them are free :) Would be pretty easy to write a spam reporting module.

If you are truely just looking for something which will dump all E-mail sent to a set address to a text file, any half-way competant coder should be able to do something in perl in an hour or less.

CGI

foe 05-02-2003 12:40 PM

Contact me if your still looking for a solution .


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