Paxum wire rejected by bank...
 

Paxum was very quick to handle the wire I requested but the incoming transfer was rejected by the receiving bank... anyone had this happen, was it recredited automatically? I'd open a tkt but it will take weeks to get an answer...

contact your bank...

I had them refuse to send to MBank in Poland (owned by Commerzbank)

some of your payment info may be missing/incorrect...it probably has nothing at all to do with paxum...double check the info you put in, you may have a typo somewhere...

Damn, another glitch stopping people from getting their money.

Someone posted last week that their bank info that was the same for months and their system had suddenly disappeared from their system.

omg this is terrible

NO bank on earth rejects monies

I submitted a EFT transfer to my bank on the 12th and haven't received it yet :(

Its only been 4 days. It will show up.

I just checked and I haven't received EFT transfers on April 14 and April 17 either. What the hell.

Holy shit. I would call Paxum support.

+1 (866) 347-4781

Had to leave a message

Paxum support did not answer on a Friday afternoon at Noon?

That is very odd.

Please check with your bank to ask them why they rejected the incoming transfer. They should be able to provide you with an explanation. If it was rejected and returned to us then it will be refunded to your Paxum account once we are notified of receipt of the return by our processor.

I'm sorry but that is simply not true.

Please contact me with your account username - [email protected]

I know why it was rejected IT ISN'T PAXUM'S FAULT, never said it was, the bank gave me an explanation as soon as they received it, as an offshore bank they don't accept any incoming wire that isn't from a personal account for money laundering security, just wanted to know if I had to notify Paxum or if it would be refunded automatically, thanks for your prompt reply Ruth :thumbsup

another paxum success story

Nothing wrong with Paxum, they processed the wire super quick and correctly, incoming bank account terms :)

sure it was :)

Think what you want... my offshore bank only accepts wires from personal accounts I forgot, but if you want to hate on paxum go ahead

:thumbsup:thumbsup

Same here. I submitted a wire transfer from April 27th. Usually takes 4-7 days max. We are on week #3. Same thing happened to another wire from 2 weeks before. They are getting here, but the 5 business day thing is total BS. Its taking them 3 weeks to a month. Wish they would just be upfront about it.

Yeah if I knew this before I would have used the send a check by mail option. Is that still even available?

Hi Ruth,

Any update on this? Would at least like to get the funds put back and request a check.
Thanks

jeezus :helpme:helpme :Oh crap:Oh crap

I have a feeling checks will be lost in the mail or delayed just like the wires and everything else. Nothing against Ruth or Paxum but these daily Paxum problem threads are heartbreaking. People need to buy food and pay their rent and pay their bills.

Given that you emailed here on a Friday and that this was a 3 days weekend in Canada I am not surprised she didn't reply to your email yet...

She replied last night

↑↑↑ Truth

Got my Paxum Wire in two days
 

Tried out a Paxum wire for the first time - got it on two days - impressive. Destination was a Canadian bank.

EFT to America has its ups and downs. First time (before the current Charlie foxtrot) it was approved in two days and in my account on the third day. With the reps all tied up with new cards and new accounts and what not, now it takes 4 to 5 business days to get approved and then 1 to 2 days to make it into my account. Which means, money requested on Friday won't get approved until next Thursday or Friday and then won't make it into my account until Monday, over a week later.

Contact customer service

Curious question: If I have a EU based Paxum account, can I have my US$ balance transferred to my US bank? I hate losing a large portion of my funds on excessive fees and bad exchange rates.

MONEY IN MOTION....slow motion

Wirecardbank u use?

If you could reply to emails, that would be fantastic.

Thanks

Don't be like that . . .

As long as the Paxum Account and Bank Account holder names match, why not?

You could also open an USD account in your EU bank and have it wired there in USD.

I was looking for reality based experience, not assumptions. But thanks. US transfers to a EU bank make no sense since their fees are way too high.

Yes, I had this occur a few weeks ago!

Paxum said it was my bank, but I doubt that considering I never
had a problem until they switched banks for the 1000th time.

It was fixed, but It delayed my Wire by a week or more.

Depends on how much you are sending. It's a good choice above a certain amount. But of course if you can do USD EFT that's a lot better.

Too high fees are required to provide amazing service.

Without the fabulous five star diamond services of Paxum many online outsourced laborers could not get paid.

Anything yet? Nothing for me

Everything fixed on this end :thumbsup

Usually they reject because of unverified address in the bank account details. once its verified they process it then

Had to do with the name on the account, which was my fault.