What's up with Top Bucks?
 

I like their program, but contacting them seems to be hard. I want to get my address changed on my webmaster referral account.

The only link I see to contact them is at the very bottom of their FAQ where you are instructed to carefully read the FAQ before e-mailing them....

and then the link to the e-mail form is broken.

I e-mailed them about it a long time ago but never received a response.

How can such a great program have no idea how important webmaster support is? Even when their e-mail form is working, I've never received a response to a question.

i thought they merged the wm-referrals and the regular stats?

Doesn't seem like it to me, and I still get seperate checks

just going on what i read, but i have noticed the same here, seperate checks.

Just sent this thread to Brad...

He's back from NYC already?
WG

Got me. He'll check the thread when he gets back though. :)

Welcome back to GFY btw :)
WG

a contact link is on the bottom of every page. Notice how we all get our checks. Nice program when the biggest bitch is where is the email link.

Who's bitching? The guy wants a response from the people he's sending traffic to. Is that so hard to understand? Or do you always jump at the opportunity to send someone traffic, even when you can't get a one-on-one answer?

Thanks WiredGuy! :)

This isn't the first time I've had trouble contacting them. I think the attitude is just weird about contact there. They want you to carefully read the FAQ before e-mailing them....then you look at a company like ARS who gives you an account rep with their ICQ and cell phone numbers.

I will say whenever I've contacted them they've responded very quickly like within a few hours

That's cool. well hopefully they'll respond to me quickly this time. And yes this is the only bad thing I have to say about an otherwise great program :thumbsup

I suggest you call them. I had check problems, but they got solved after I called!

I didn't say it was not a legitimate bitch. I had them repond very quickly to my last email request but it was in the 9-5 time slot.

http://www.topbucks.com/webmaster/marketing.html

there is a link towards the bottom where you can import your referral account into your regular account.

hey everyone...if you ever need anything from topbucks..or you need questions answered...just send me an email to [email protected]


or icq#163879276

when i am not travelling, i am usually online for about 12-14 hours a day, and sometimes, i am just omni-present so i am not hard to reach

here is my number 416-486-6285


feel free to call

To merge you referral account with the main sales account go to Marketing, and at the bottom you have the instructions (and link) on how to do that. Also, you can find some of their people on icq, and email them at support@ topbucks. com
If you have something more serious, Kevin himself will reply to you very fast.
So, no worries about their webmaster support, it is great and willing to help people. :thumbsup

I don't know how well they respond to emails, but I know they convert well for us..........:thumbsup

us too. ;)

Hello ItBurnswhenIpee:

I emailed your post to Jenn in our websupport department. We can easily change your address. You can also contact her directly at: [email protected]


Let her know the new address to send those fat checks too.

We're on it. :zzwhip





:GFYBand

i think topbucks is great.

and from their response, they certainly are responsive!

Just wanted to let everyone know they took care of my address issue