Webair telephone

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  • grzepa
    Confirmed User
    • Jul 2004
    • 1279
    #1

    Webair telephone

    Is it normal for webair to hang up , after choosing , for example "5" for technical issues.
    Their live chat for dedicated servers is gone, so now there's only email support, and phone. My server is down for 1 hour , and can't get in touch with anyone.

    Also can anyone recommend , a reliable host, that's been in business for long time with great support ?
    Last edited by grzepa; 11-22-2017, 02:30 AM. Reason: blackal
    Like X-ART !!
    Tags: None
    • Denny
      Too lazy to set a custom title
      • Feb 2005
      • 17431
      #2
      Did you open a ticket?

      BTW, M3Server and Mojohost are both reliable hosts with good support.

        Comment

        • CurrentlySober
          Too lazy to wipe my ass
          • Aug 2002
          • 39025
          #3
          Mojohost
          ️ ️

            Comment

            • Brad Mitchell
              Confirmed User
              • Nov 2001
              • 9813
              #4
              Maybe it was a phone system glitch? Did you try calling them back, I'm sure Webair answers their phone. Sometimes call routing problems happen with VOIP. Good luck to you-

              Brad
              President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
              71 industry awards for hosting and professional excellence since 1999

                Comment

                • Sly
                  Let's do some business!
                  • Sep 2004
                  • 31380
                  #5
                  I was able to login and access Live Chat successfully. You may want to try again. I also provided their tech support with a link to this thread.
                  Vacares - Web Hosting, Domains, O365, Security & More - Paxum and BTC Accepted

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                    Comment

                    • Denny
                      Too lazy to set a custom title
                      • Feb 2005
                      • 17431
                      #6
                      Dear..............................,
                      At this time, your account does not include LiveChat Support. For all support requests, please open a ticket and your issue will be addressed as soon as possible. If you are not getting the timely response you require, please feel free to utilize the escalate ticket function located in your support portal.

                      If you are interested in LiveChat and phone support services, please open a ticket with our customer service department and they would be more then happy to assist you!

                      Thank you,

                      Webair Management Team
                      ---------------------------------------

                        Comment

                        • Google Expert
                          Webmaster
                          • Jun 2004
                          • 14294
                          #7
                          - 2017
                          - Webair

                            Comment

                            • grzepa
                              Confirmed User
                              • Jul 2004
                              • 1279
                              #8
                              BradMitchell, can you migrate all the stuff from my server to yours so It works with no problems, also do you offer live chat support ?
                              Like X-ART !!

                                Comment

                                • Brad Mitchell
                                  Confirmed User
                                  • Nov 2001
                                  • 9813
                                  #9
                                  Originally posted by grzepa
                                  BradMitchell, can you migrate all the stuff from my server to yours so It works with no problems, also do you offer live chat support ?
                                  Yes, we can. But that's not why I posted in here. If you are interested, please contact me tomorrow and we can discuss details. Thank you.

                                  Brad
                                  President at MojoHost | brad at mojohost dot com | Skype MojoHostBrad
                                  71 industry awards for hosting and professional excellence since 1999

                                    Comment

                                    • CaptainHowdy
                                      Too lazy to set a custom title
                                      • Dec 2004
                                      • 94169
                                      #10
                                      Originally posted by Brad Mitchell
                                      Yes, we can. But that's not why I posted in here. If you are interested, please contact me tomorrow and we can discuss details. Thank you.

                                      Brad

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