Ccbill refuses to pay us?
 

We recently bought a website which has CCBill as a payment system. We know they are one of the best in the business so we wanted to take over the account as well as the paying CCBill members the website already had.

The price we paid for the website included the money that was on the account at that time. Though it may not be considered much, for us the $5500 on the account is a lot of money being an entrepreneur with a family and bills to pay. After everything was signed over to us and we were the legal owners of the account, CCBill was going to send us the money by check. We were sure to confirm with CCBill several times in our emails and phone calls with them to make sure they senthathe check to us, and not the old owner. Every time, they assured us that this wouldn?t be a problem and replied that we were now the legal owner of the account and the check would be sent to us.

Aroundha3 months laterhawe have still not received the money. We have called CCBill multiple times and sent email after email because we never received the check in the mail. They repeatedly said that the check must have been lost in the mail and offered other excuses.

We did not believe them and got proof recently when they made a mistake. They had me as a blind copy on an email they sent to the former owner of the website saying, ?We sent you the money the new owner should have by mistake. Please transfer that money back to us so we can pay the new owner of the account.? In other words ? CCBill has been lying to us all along and were trying to stall so that they could get the money back before paying us. How incompetent can they be and why should we have to wait or pay for their mistake?

Now we have to spend money on taking them to court for the $5500 because they refuse to respond to us or to pay us our money. We should not have to wait or pay for CCBill?s mistake and the fact that they are lying and using their power to run over us like this is beyond belief for me!

I have read earlier that people have had some problems with payouts from smaller "dodgy" payment systems, but I would never, ever believe that CCBill would treat us this way. Talk about a big corporation running over the small guy.

At this point, we are just being met with silence and the people in charge of this will not even answer our calls. How is that possible from a large and respectable corporation like CCBill? The money they owe us is nothing to them, but for someone small like us this is a lot of money that we really need right now!

Crossing my fingers now that we won?t be sued by CCBill with a team of corporate lawyers for being honest.

Lack of response is a sign of weakness -- hoping the matter just goes away.

You would need to prove assignment of all right and title to the assets by the seller by their assignment -- if they were assignable in the first place.

I would leverage a continuing future business relationship on the successful and satisfactory conclusion of this issue.

Send your requests and correspondence by certified mail return receipt -- consult with your attorney before you do this. No emails or phone calls now ...

Why are you wanting a check when CCBill pays US ACH and Euro SEPA?

AND, you must get all of your Bank and processing accounts in your own name.

You cannot buy someone else's Bank accounts, you must apply and provide all legal documents in your own name.

You can't buy Bank accounts.

And, why did the Seller have that much cash in the CCBill account? Was that ONE week's earnings?? CCBill pays weekly, on Tuesdays. There should have been $0. That's a clue right there.

I've been with CCBill since 2007, and have always received payment based on threshold.

Did you go to Amsterdam, Berlin or Prague September trade shows? Lots of CCBill people in person at each.

Looks to me that the sellers managed to trick you and CCBill.
Now according to the amount, they will have to get the money back (if they can) before paying you. The main problem with CCBill is that it's a big company and it's always hard to get a manager who could help.