email i just recieved
 

Hello.

I just want to let you know that the billing company you use not are
ready for the international market. Here is the answer I got when I
unsucessfully tried to sign up to one of your sites.

More 10

"
Dear Customer

Unfortunately the way our sign up page is set up at this time it does
not work with international characters because we are based in the
United States but we are working on improve our pages all the time.

Best Regards
Customer Support CCBill.com
1-888-906-0666 (US)
1-888-596-9279 (Int'l)

So what countries do CCBill only accept now? Where was that guy from that e-mailed you?

Where was that guy from that e-mailed you?

scandanavian country..not sure which

oh ya...his email ended in .se

I got that also

Sweden. Hmm.....Why deny the Swedes?

hmm... i've had at least one signup from sweden today, i smell a rat... can anyone post some headers from this email perhaps..?

Mail him back and tell him to use "a" instead of "ä" or "å" and "o" instead of "ö".
And this should be pretty easy for CCBill to fix..

Hopefully the international characters came out right.

CCBill don't seem to allow double-barrelled surnames either. I don't see what's so hard about allowing a few extra characters in the fields. :(

i emailed back and told him to use standard letters and he replyed saying that his bank wont allow the transaction to go though if the info isnt exactly as it appears on the card...i hope someone from ccbill see's this thread

smell a rat? i have signups from sweden all the time...but this is the first time anyone has sent me a problem like this

hmm... i am checking through some pages of signups, and i do indeed see some people w/ characters such as "ä" in their name field, is it possible this isn't a ccBill issue, but an issue w/ the potential customers browser itself? i didn't think this was a limitation w/ the ccBill signup forms, are you using the newer-style forms, or are you hosting your own still? covett can clarify this i'm sure... corvett..?