Anybody from Paxum around?
 

I remember Ruth used to be online on ICQ, but can't seem to get a response from her.

Anyone else is here that I could have a little chat over skype or icq?

pm her
she's replying here
https://gfy.com/fucking-around-and-pr...uth-paxum.html

This is getting really annoying...

Here is more contact information:
Email - [email protected]
ICQ #233-854-608 ... AIM/YM/SKYPE - PaxumRuth

Thanks, no wonder she never replied on ICQ, since she doesn't use it anymore ;)

Skype its the best way to contact her ;)

No, she's not

No, it's not

Ruth, it appears to me, that you seriously believe, that ignoring "uncomfortable" questions, like "where is my money?", will solve them in some way. I am lacking the words.

Maybe create your own thread about if you did not try it...

Good luck we are in the same boat.

I've always had timely, reasonable responses from Ruth. She's one of the reason we continue to use Paxum.

Previously she replied to my messages in skype. Recently, she started to sound like a broken record, telling me that "the accounting department will take care of it". The accounting department is not doing shit. 2 weeks passed and still nobody took their finger out of their ass. After another question where my money is she does not reply, because things start getting ugly. Apparently she realizes, that she's with her back against the wall, that "wait, the accounting department will work on this and get back to you" does not cut it any more and thus chooses not to reply at all.

Indeed, I also had exclusively positive experiences with Ruth in the past. However, now-a-days, the company as a whole creates a highly unprofessional impression. Not being able to resolve a "lost wire" issue within two weeks - that is beyond excuses for a payment service provider. I will turn away from paxum as soon as I can. I don't want to risk losing my money during a epass 2.0

I have done it already, good luck in getting your money.