Can someone from Paxum (like Ruth) help me?
 

I'm trying to verify my Paxum account to withdrawal money that's in it...Paxum accepted my submitted documents but said I had another personal account that I would need to close before they verified me.

The problem is, that other account uses an email address I no longer have access to so I can't login and that's why I created a new Paxum account...the old Paxum account is not even verified.

Ticket Id: #255482

Only reason I'm posting this here is because people here say Ruth is the go to person at Paxum to get shit done :).

Hi anexsia,

Thanks for choosing Paxum! I will contact our support department and ask them to assist you with your ticket to get this resolved. You should have an update within 24 hours.

FYI for future queries; my email is [email protected] and my SKYPE is PaxumRuth. :thumbsup

Ruth :)

Thanks Ruth!

I actually was finally able to access that old email account, login to that old Paxum account and deactivate it like Support asked me to so I could have my account finally verified...they told me an operator would help me shortly but I just wanted to say that I did successfully deactivate the old account...and was told that my documents were accepted so I'm hoping I will be verified shortly :).